Nov 19, 2025

Utilities United Against Scams scam prevention safety

From phony calls threatening to shut off power to bogus emails and even imposters pretending to be employees, scammers posing as Eversource representatives are becoming increasingly more sophisticated. Every day, electric, water, and natural gas customers throughout the country are being targeted by impostor utility scams. While their deceitful tactics may vary, including having multiple callers on the line impersonating representatives from more than one company as part of the scam, the goal is always the same – to steal money and personal information from unsuspecting people. In recognition of Utilities United Against Scams (UUAS) Day on November 19th, Eversource is joining utilities across the country in reminding customers to be vigilant and recognize the signs of suspicious behavior, especially with the busy holiday season approaching. The biggest red flag to be aware of is being asked to pay with a gift card, prepaid debit card or Bitcoin – Eversource will never contact a customer with these types of requests.

Nov 10, 2025

natural gas winter preparedness

With the weather turning colder across New England, customers will soon be using more energy to heat their homes and businesses, which leads to increased demand on the natural gas system. When the region experiences extreme cold snaps during the winter, that heightened demand can be even greater, which is why Eversource is taking proactive steps now to prepare. As part of its year-round efforts to manage and maintain the natural gas system, the energy company is conducting routine inspections of its infrastructure and readying equipment ahead of the winter heating season, which is critical to providing safe, reliable service to customers when the temperatures drop.

Oct 31, 2025

Smart Meters

Eversource and Agawam Mayor Christopher Johnson marked another milestone in Massachusetts’ smart meter rollout today with an installation at the mayor’s home, highlighting the technology’s safety, customer benefits and the program’s progress across the state. The mayor is the first customer in his community to receive a smart meter.

Oct 23, 2025

energy efficiency vampire power

Ghosts, skeletons, and goblins will soon freely walk neighborhood streets asking for sweet treats, and Eversource is alerting customers they may have already inadvertently invited vampires into their homes and businesses. Vampire power, also known as phantom load, ghost energy or standby power, is electricity that is consumed by some appliances and electronics even when they’re turned off. If not kept in check, it can account for up to 10 percent of a household’s energy use and cost as much as $100 a year, according to the Department of Energy.

Sep 25, 2025

energy efficiency

In recognition of some of the most innovative and customer-driven energy efficiency projects deployed with its business partners, Eversource is proud to announce the winners of the 2025 Eversource Energy Excellence Awards.

Sep 24, 2025

volunteers

From tires and empty bottles to car fenders, rusted bicycles and even refrigerators, the banks of the Connecticut River can become littered with trash and debris, creating harmful effects for the local environment and the health of the waterway. As part of its commitment to sustainability and environmental stewardship, Eversource employees across Connecticut, Massachusetts and New Hampshire will join their neighbors this week for the 29th annual Source to Sea Cleanup.

Sep 19, 2025

vegetation management recognition sustainability

For the second year in a row, Eversource has been named a Tree Line USA utility by the Arbor Day Foundation, a distinction highlighting the energy company’s ongoing commitment to following best practices for quality tree care while ensuring safe, reliable electric service for customers. The Tree Line USA program, a partnership between the Arbor Day Foundation and the National Association of State Foresters, celebrates forward-thinking utilities that exemplify industry leadership in vegetation management – strengthening reliability, sustainability and public trust in the communities they serve.

Sep 18, 2025

natural gas Rates

As temperatures begin to cool and winter weather approaches, natural gas customers will soon be turning on their heating systems, causing increased usage that will translate into larger bills for gas customers during the winter. Regular rate changes for natural gas customers are scheduled to take place on November 1 as the region transitions from the off-peak summer gas season to the peak winter gas season. This year, Eversource natural gas customers will also notice a redesign of their bill format – reflecting direct feedback from customers and communities – making the bill easier to read and understand.

Sep 12, 2025

emergency response Water Service Aquarion

In response to a water emergency affecting the Andrews Farm neighborhood in Boxford, Massachusetts, Eversource subsidiary Aquarion Water Company of Massachusetts has been directed by the Massachusetts Department of Public Utilities (DPU) to assume operational and management control of the local water system. This action follows a declaration issued by Governor Maura Healey on September 10, 2025, citing the urgent need to restore potable water service to 53 homes rendered uninhabitable due to lack of water.

Aug 8, 2025

Smart Meters

Community and business leaders voiced strong support for Eversource’s smart meter rollout, praising the initiative as a significant step forward in continued efforts to build a more modern, resilient and affordable energy future in Massachusetts. The ceremonial installation at the Naismith Memorial Basketball Hall of Fame marked the official start of a multi-year initiative to deliver advanced meter technology to more than 1.5 million electric customers across the state.

Aug 8, 2025

dig safe safety

In recognition of National Safe Digging Day as 8/11 approaches on the calendar, Eversource is reminding customers to always call 8-1-1before starting any project that requires digging, whether it’s as basic as planting a shrub or tree, or as complex as installing a deck or pool.

Aug 7, 2025

Smart Meters

Eversource and the Naismith Memorial Basketball Hall of Fame commemorated a major milestone in Massachusetts’ ongoing energy transition today with the ceremonial installation of a smart electric meter, fittingly held in Springfield, the historic “City of Firsts.”

Jun 20, 2025

heatwave reliability energy efficiency

With the potential for the first heat wave of the year in the forecast, bringing temperatures well into the 90s and high humidity later this weekend and into next week, air conditioners and fans will be working overtime at many homes and businesses. During the summer months, Eversource customers in Massachusetts use about 30% more electricity to keep cool when the mercury soars, and that increase can be even greater when the state experiences multiple heat waves like it did last year. While high electricity usage during a heat wave can put a strain on the electric system, the energy company is prepared to meet the increased demand and its crews are ready to respond to any outages or issues that may arise. Eversource system operators are constantly monitoring the system and are ready to reroute power and shift other resources as necessary.

Jun 17, 2025

NOAA Hurricane Season

As the ocean waters churn along the east coast and another hurricane season begins, the National Oceanic and Atmospheric Administration (NOAA) is predicting above-normal activity for the 2025 Atlantic hurricane season. Between June 1 and November 30, NOAA is forecasting a 60% chance of an above-normal season with 6–10 hurricanes having winds of 74 mph or higher and 3–5 major hurricanes with winds 111 mph or higher.

Jun 4, 2025

environment

As part of its ongoing efforts to provide safe, reliable electric service while being responsible stewards of the environment, Eversource today hosted its annual turtle protection program – Turtle-Palooza! – to strengthen its workers’ expertise protecting endangered turtles that call its rights-of-way home. With the support of wildlife experts and a specially trained turtle-sniffing dog, workers spent a full day in Agawam practicing spotting and safely relocating the turtles a few hundred feet away from areas where mowing or other work is happening.

Jun 2, 2025

Eversource walk for Boston Children's Hospital corporate citizenship employee feature

Since 2007 Eversource has been the title sponsor for the Eversource Walk for Boston Children's Hospital, which has raised millions of dollars to help sick children and their families across Massachusetts, New England, and the world.

May 27, 2025

smart meter

With work to prepare the electric system to support Eversource’s transition to smart meters nearly complete in Western Massachusetts, the energy company is alerting customers that crews will begin upgrading meters in the next few months. Eversource will begin installing the first smart meters at customers’ homes and businesses in late July and continue through the following months. At the same time, the energy company will expand to Eastern Massachusetts its work installing network devices—technology that will extend the range of Eversource’s meter network and help the smart meters safely and securely communicate important information back to the energy company.

May 23, 2025

environmental stewardship vegetation management environment

Power line corridors are not just home to critical infrastructure that supports the delivery of safe, reliable electricity to millions of customers across the region, they also provide valuable habitats where native plants, pollinators, and hundreds of wildlife species thrive. As part of its commitment to environmental stewardship and supporting biodiversity, Eversource’s vegetation management team has created a new resource for customers to learn about some of the diverse creatures that inhabit the energy company’s rights-of-way in Connecticut, Massachusetts, and New Hampshire. From snakes to snapping turtles and spotted salamanders, On the Move: A Guide to Herptiles in Our Power Line Corridors highlights 20 reptiles and amphibians that call these passageways home.

May 14, 2025

safety

In recognition of National Electrical Safety Month, Eversource is reminding customers that without proper precautions, contact with electric lines or equipment can be dangerous or even fatal.

Apr 30, 2025

energy efficiency

As part of its ongoing commitment to helping customers across the commonwealth take control of their own energy use with optimized solutions, Eversource is bringing its award-winning Main Streets program to over 35 Massachusetts communities in 2025.

Apr 29, 2025

energy efficiency Bill help

Following the drastic spike in natural gas bills this winter driven in part by extreme and extensive cold that caused energy usage to skyrocket, Eversource is urging customers to take action now before the hot summer months to prevent another spike in energy use.

Apr 28, 2025

Decarbonization clean energy Rates

As part of its holistic approach to ensuring that the commonwealth’s unprecedented energy transition takes place at a pace that is affordable and attainable for all customers, Eversource is putting forward a new proposal reaffirming its focus on cost-effective strategies and solutions that lower barriers for customers seeking to affordably adopt electrification technologies. In support of Massachusetts’ goal to electrify the heating sector, the energy company is engaging with the state to make heat pumps more accessible and practical for customers. In support of those efforts, the energy company recently filed a proposal that will require approval by the Department of Public Utilities (DPU) to implement a residential electric heat pump rate – a new rate structure that is designed to encourage heat pump adoption.

Apr 2, 2025

Outer Cape Battery Energy Storage System reliability innovation award employees

Recognizing their innovative, state-of-the-art electric distribution planning techniques and seamless implementation of a first-of-it-kind system to improve reliability for customers, a team of Eversource engineers were named among Energy Systems Integration Group’s (ESIG) 2025 Excellence Award winners for their contributions to the energy company’s Outer Cape Battery Energy Storage System (BESS) in Provincetown. The ESIG Excellence Awards recognize energy professionals from around the world for their contributions and accomplishments toward the planning and operation of energy systems across multiple pathways and geographical scales in ways that are reliable, economic, and sustainable.

Mar 25, 2025

Energy-saving trees program sustainability environmental stewardship

As part of its ongoing commitment to sustainability and environmental stewardship, Eversource is once again partnering with the Arbor Day Foundation to distribute more than 1,000 free trees to customers in selected communities across its three-state service territory through the non-profit’s innovative Energy-Saving Trees program, including hundreds in Massachusetts. This year, customers in Springfield and Waltham will be eligible to reserve a complimentary tree on a first-come, first-serve basis and take advantage of the many benefits they provide.

Feb 28, 2025

energy efficiency Rates

Following an order this afternoon from the Massachusetts Department of Public Utilities’ directing a reduction in the proposed Massachusetts 2025-2027 Energy Efficiency and Decarbonization Plan, Eversource issued the following statement from Penni Conner, Executive Vice President of Customer Experience and Energy Strategy.

Feb 24, 2025

Bill help natural gas

As a result of colder temperatures this winter that have caused customers to use more natural gas to heat homes and businesses, Eversource is reminding customers of the many options available to help them manage their energy bills with financial assistance, flexible payment plans, and energy efficiency programs. The company is hosting additional in-person assistance events in several Massachusetts communities in the coming weeks, where customer care representatives will provide details on programs to help make monthly payments more affordable, protection from service disconnection, and energy efficiency solutions that can lower bills by reducing energy usage.

Feb 14, 2025

Bill help

With brutally cold temperatures persisting across New England over the last two months, many customers in Massachusetts have been using considerably more natural gas to heat their homes and businesses to stay warm. As that sharp increase in usage is now being reflected in natural gas bills, Eversource is encouraging customers to take advantage of the many assistance programs and payment plans that are available to help manage their bill. The company is hosting two free virtual information sessions next week where customers can learn more about the various options, as well as energy efficiency programs that can help lower their monthly usage and lead to overall savings.

Jan 29, 2025

Greater Cambridge Energy Program reliability Decarbonization electrification

Eversource, along with representatives from BXP, community partners and state and local officials, today broke ground on construction of the Greater Cambridge Energy Program (GCEP), a first-of-its-kind transmission initiative to address the increased electric demand in the region, enhance the resiliency of the transmission system, and ensure a flexible grid to reliably serve customers while supporting electrification and decarbonization goals. The innovative project will also enable the interconnection of more new clean energy resources to support additional electric supply and increase the grid’s capacity as electrification continues to grow and more customers adopt clean technologies like EVs and heat pumps in the coming years.

Jan 14, 2025

scam prevention safety

With the holiday season in the rearview mirror and a new year underway, scammers are still hard at work focusing on new victims. Imposters often take advantage of this busy time of year, posing as Eversource representatives and threatening to disconnect customers’ power unless they make an immediate payment on the spot. The energy company is reminding residents and businesses to be on the lookout for common signs of scams, whether it’s in person, over the phone, or online.

Jan 13, 2025

transmission reliability

Eversource today announced the energization of the Sudbury to Hudson Transmission Reliability Project, which marks the completion of Eversource and National Grid’s Greater Boston and New Hampshire Solution to strengthen the resiliency of the region’s electric transmission system against extreme weather and improve reliability for customers. Sudbury to Hudson in eastern Massachusetts was the final project completed in a suite of 50 projects included in the broader regional suite of projects, which ISO New England selected as a preferred solution to enhance regional electric reliability, increase the capacity of the system and provide more grid flexibility during emergency events. Other major projects in the solution included the Merrimack Valley Reliability Project, Woburn to Wakefield, and Mystic to Woburn.

Dec 24, 2024

business reliability clean energy

With a focus on helping to enable Massachusetts’ unprecedented clean energy transition while ensuring safe, reliable service for customers across New England, Eversource has acquired a 26-acre portion of the Mystic property from Constellation Energy. Eversource has not developed specific plans for the site at this time, but its strategic location, historic use, and existing infrastructure uniquely position it as a potential multi-use energy interconnection hub for large-scale renewable energy sources – including onshore or offshore wind, hydro, battery storage and nuclear among others – with the capacity to support electrification and meet the reliability needs for major energy users in the region. Over the coming year, Eversource will collaborate closely with Massachusetts and Everett officials and other stakeholders to develop a plan for the property, which is adjacent to the site of the proposed soccer stadium in Everett, to improve electric reliability in New England while also helping to advance Massachusetts’ electrification and decarbonization goals.

Dec 10, 2024

Financial news business

Following yesterday’s announcement that S&P has downgraded Eversource’s credit rating due to the continuing pattern of adverse regulatory developments for investor-owned utilities operating in Connecticut, Eversource issued the following statement from Vice President of Distribution Rates and Regulatory Requirements, Douglas Horton.

Nov 26, 2024

energy efficiency holidays

With the holiday season upon us, neighborhoods are starting to twinkle with festive light displays inside and out. Eversource is reminding customers about some ways to get in the holiday spirit while conserving energy, saving money and staying safe.

Nov 22, 2024

Greater Cambridge Energy Program award business

In recognition of its local collaboration, commitment to modernizing the electric system and support of clean energy goals, Eversource and its local partner BXP have been selected to receive a 2024 Cambridge Chamber of Commerce Annual Visionary Award for their partnership on the innovative Greater Cambridge Energy Program (GCEP), which includes the development of a first-of-its-kind underground electrical substation. The Visionary Awards & Gala took place on November 21 at 5:30 p.m. at the Hyatt Regency Hotel.

Nov 22, 2024

Rates

As colder weather arrives in Massachusetts amidst continuing volatility in the energy market, Eversource Basic Service Rate electric customers can expect to pay a 7% lower winter supply price compared to their current summer rate.

Nov 19, 2024

Scams safety

From phony calls threatening to shut off power to bogus emails and even imposters pretending to be employees, scammers posing as Eversource representatives are becoming increasingly more sophisticated. While their deceitful tactics may vary, the goal is always the same – to steal money and personal information. In advance of Utilities United Against Scams Day on November 20th, Eversource is joining utilities across the country in reminding customers to be vigilant and recognize the signs of suspicious behavior, especially with the busy holiday season approaching.

Nov 18, 2024

vegetation management Native Plant Guide sustainability

Autumn can be a great time to plant, and as part of its commitment to environmental stewardship while ensuring electric reliability for customers, Eversource has released a new planting guide for property owners. Nature’s Natives highlights a variety of plant species that not only thrive in New England but are also utility compatible - helping customers make informed choices when planting near power lines.

Nov 7, 2024

energy efficiency Main Streets

With its long history as a nation-leading energy efficiency provider, Eversource is again being recognized for its efforts to help customers save energy by the American Council for an Energy-Efficient Economy (ACEEE). The organization announced the winners of its 2024 Leaders of the Pack awards, honoring Eversource as a leader in the Small Commercial Buildings category for its Main Streets Program in Massachusetts.

Oct 31, 2024

AMI

As part of Eversource’s continued investment in modernizing the power grid to enhance electric reliability and improve service for customers, the energy company will begin transitioning homes and business across the Commonwealth to smart meters in 2025.

Oct 23, 2024

projects

As part of Eversource’s continued investment in strengthening and modernizing the electric system to better withstand extreme weather and support clean energy, the energy company has proposed two significant reliability projects on Martha’s Vineyard: The Martha’s Vineyard Reliability Project and the 91 Cable Replacement Project.

Oct 16, 2024

battery storage Electric Sector Modernization Plan reliability

As part of its continued investment in scaling the emerging technologies needed to tackle the most urgent climate challenges and achieve net zero emissions by 2050, the Department of Energy’s Office of Clean Energy Demonstrations (OCED) has selected Eversource to receive up to $19.5 million in federal cost share to build upon the success of its award-winning 24.9 MW Outer Cape Battery Energy Storage System (BESS). Advanced in partnership with Cape Light Compact (CLC) and the National Renewable Energy Laboratory (NREL), Eversource’s Outer Cape Microgrid Optimization Project will coordinate and optimize diverse, customer-owned clean energy resources like solar panels, smart thermostats, and batteries with its Outer Cape BESS in Provincetown to extend the length of time the BESS can provide customers with reliable power while crews work to make repairs.

Oct 7, 2024

EPUT workforce development

Eversource, in collaboration with Bunker Hill Community College (BHCC), the Local 369 Utility Workers Union of America, and the Local 12004 United Steel Workers Union, is proud to celebrate the 20th anniversary of the Electric Power Utility Technology (EPUT) Program. Since its inception, this innovative program has provided valuable academic and hands-on training opportunities for aspiring utility workers in the Boston area, equipping more than two decades of students with the skills necessary for successful careers in the energy sector.

Sep 29, 2024

mutual aid

With more than three million customers without power following the powerful impact of Hurricane Helene, dozens of Eversource crews are heading down south to assist fellow energy companies with power restoration efforts. Approximately 40 line crews from each of the three states the energy company serves – Connecticut, Massachusetts and New Hampshire – along with 20 support personnel are packing up their gear and trucks to make the trip to Virginia to support crews from Appalachian Power.

Sep 24, 2024

community sustainability volunteers

From tires and empty bottles to doors and refrigerators, the banks of the Connecticut River can become littered with trash, creating harmful effects for the local environment and the health of the waterway. As part of its commitment to sustainability and environmental stewardship, Eversource employees across Connecticut, Massachusetts and New Hampshire will join their neighbors for the 28th annual Source to Sea Cleanup. For the past eight years, the energy company has partnered with the Connecticut River Conservancy as a lead sponsor of the initiative, where volunteers target trash-ridden sites along the 410-mile watershed region and remove as much waste as they can. This year, Eversource employees in Massachusetts will be volunteering in Springfield for a cleanup event at Pioneer Valley Riverfront Club.

Sep 16, 2024

vegetation management

As a testament to its continued commitment to environmental stewardship and ensuring electric reliability for customers, Eversource has been named a Tree Line USA utility by the Arbor Day Foundation in all three states where the energy company operates.

Sep 5, 2024

Electric Sector Modernization Plan reliability clean energy

Affirming the commonwealth’s leadership on a strategic approach to the clean energy transition, the Massachusetts Department of Public Utilities' (DPU) recently approved Electric Sector Modernization Plans (ESMP) proposed by Eversource and other utilities to develop the clean energy infrastructure needed to meet decarbonization goals while ensuring safe, reliable service for customers. The DPU’s order builds on Massachusetts’ proactive, equity-focused work to advance a sustainable energy future, reflecting a strong commitment to responsibly investing in more resilient, flexible infrastructure to combat the impacts of climate change, enable electrification, increase renewable energy production and meet the future energy needs of customers.

Jul 8, 2024

transmission upgrades reliability Greater Cambridge Energy Program

Following the recent Energy Facilities Siting Board (EFSB) decision approving the Greater Cambridge Energy Program (GCEP), Eversource and its local partners BXP and the Cambridge Redevelopment Authority are coordinating on planning efforts to begin construction of the first-of-its-kind transmission initiative. Innovatively designed to place a significant amount of needed infrastructure underground and out of sight, GCEP will address the increased electric demand in the region, enhance the resiliency of the transmission system and ensure a flexible grid to reliably serve customers while supporting the decarbonization and electrification goals of both the City of Cambridge and Massachusetts to lessen the impact of climate change.

Jun 25, 2024

Geothermal clean energy award

Affirming its leadership in pursuing innovative decarbonization solutions, Eversource has been recognized with the Environmental Business Council of New England's (EBC) Inaugural Community Choice Award for the energy company’s innovative first-of-its-kind networked geothermal pilot project in Framingham, Massachusetts. The award was presented to Eversource leadership and members of the project team during the EBC APEX Awards Celebration held at the City Winery in Boston on Thursday, June 13, 2024.

Jun 17, 2024

heat wave safety reliability

With temperatures expected to be in the 90s along with high humidity over the next several days across the region, air conditioners and fans will be working overtime at many homes and businesses. During the summer months, Eversource customers in Massachusetts use about 40% more electricity to keep cool when the mercury soars. While high electricity usage during a heat wave can put a strain on the electric system, the energy company is prepared to meet the increased demand and its crews are ready to respond to any outages or issues that may arise. Remote system operators are also constantly monitoring the system and are ready to reroute power and shift other resources as necessary.

Jun 6, 2024

energy efficiency

In the almost two years since the commissioning of the Boardwalk Campus in the Acton-Boxborough Regional School District (ABRSD), the district, its students and local taxpayers are reaping the benefits and savings of this all-electric building’s highly efficient design.