Feb 21, 2026

storm response storm preparedness Storm

With a powerful nor’easter expected to hit New England Sunday evening and through the day Monday bringing blizzard conditions to the shoreline, Eversource continues to closely monitor the weather forecast and is ready for the heavy snowfall and strong winds that are expected to impact Connecticut. The energy company is prepositioning equipment and hundreds of line and tree crews at its work centers around the state to respond to any damage or outages caused by this storm. Eversource is also bringing in additional crews to assist with restoring power to customers, if needed.

Jan 21, 2026

scam prevention scams tips

While the busy holiday season has come to a close, scammers pretending to be utility company employees are not slowing down with their deceptive schemes. With customers across Connecticut adjusting back into their routines for the new year, impostors are often looking to take advantage, posing as Eversource representatives and threatening to disconnect customers’ power unless they make an immediate payment. Both the energy company and the Connecticut Department of Consumer Protection are reminding residents and business owners to remain vigilant and always be on the lookout for the telltale signs of scams – whether it’s in person, over the phone, or online.

Jan 12, 2026

Bill help Assistance payment programs

With the start of a new year, Eversource is reminding customers of the various options available to help them manage their energy bills with financial assistance, flexible payment plans and energy efficiency programs. The company is hosting several free in-person events for residential customers on January 14 th , 20 th and 22 nd . Advanced registration is required at eversource.com/billhelp and customers should bring their energy bills and proof of income or benefits, e.g., pay stubs, budget sheets, or assistance letters. Eversource customer care representatives will provide details on programs to reduce unpaid balances with affordable monthly payments, protection from service disconnection, extended payment plans and energy efficiency programs available to help lower monthly energy bills. Payment plan enrollment and participation prevents service shutoff year-round and allows customers to catch up on their energy bill.

Dec 20, 2025

storm restoration safety storm response

Eversource lineworkers continue to work nonstop to restore power to customers following fierce winds that brought down trees and tree limbs onto electric lines and equipment across the state. Hundreds of line and tree crews are making necessary repairs to the electric system, and as of noon, the energy company has restored power to more than 85,000 customers since high winds began yesterday afternoon and cleared more than 190 blocked roads. Outside crews have been brought in to assist with those efforts as gusty conditions continued to impact the state overnight, causing additional damage and outages.

Dec 19, 2025

Storm safety emergency response power restoration

Hundreds of Eversource line and tree crews are working to make repairs to the electric system and restore power to customers after a powerful rain and wind storm caused widespread damage and power outages in communities around the state. Despite strong winds expected to continue impacting the state throughout the afternoon – which are exacerbating difficult work conditions – crews will remain on the job until power to all affected customers is restored.

Dec 3, 2025

holidays energy efficiency energy saving tips

As homes and neighborhoods across Connecticut light up for the holidays, Eversource is sharing simple ways customers can create a festive atmosphere while managing energy use, saving money and staying safe throughout the season.

Nov 17, 2025

Energy supply Standard Service rate financial assistance

As winter approaches in New England, energy costs typically rise due to increased demand and limited natural gas supply, which is heavily relied upon for both electricity generation and heating. As a result of these ongoing challenges, the price of electricity purchased on behalf of customers is expected to increase starting January 1 to 12.64 cents per kWh, an approximately 13% change to the rate when compared to last winter’s rate of 11.19 cents. Customers are encouraged to take control of their energy supply costs by shopping for competitive rates at EnergizeCT.com.

Nov 10, 2025

natural gas energy efficiency winter preparedness

With the weather turning colder across New England, customers will soon be using more energy to heat their homes and businesses, which leads to increased demand on the natural gas system. When the region experiences extreme cold snaps during the winter, that heightened demand can be even greater, which is why Eversource is taking proactive steps now to prepare. As part of its year-round efforts to manage and maintain the natural gas system, the energy company is conducting routine inspections of its infrastructure and readying equipment ahead of the winter heating season, which is critical to providing safe, reliable service to customers when the temperatures drop.

Nov 4, 2025

Heating Assistance Awareness Month home heating financial assistance

In recognition of Heating Assistance Awareness Month in Connecticut, Eversource is encouraging qualifying customers to take advantage of heating assistance available to them through The Connecticut Energy Assistance Program (CEAP) . Administered by the state, CEAP helps residents pay for their home heating costs. For the 2025/26 winter season, residents can receive a benefit of up to $645 depending on household size, income and heating source.

Oct 23, 2025

energy efficiency vampire power

Ghosts, skeletons, and goblins will soon freely walk neighborhood streets asking for sweet treats, and Eversource is alerting customers they may have already inadvertently invited vampires into their homes and businesses. Vampire power, also known as phantom load, ghost energy or standby power, is electricity that is consumed by some appliances and electronics even when they’re turned off. If not kept in check, it can account for up to 10 percent of a household’s energy use and cost as much as $100 a year, according to the Department of Energy.

Oct 17, 2025

storm preparedness storm restoration

Storm preparedness is a year-round priority for all of us at Eversource, and our commitment to a fast, safe and successful storm response was in full operation during the recent nor’easter that swept through Connecticut - with the mission of getting power restored to all of our impacted customers and communities. We deployed hundreds of crews to respond to this storm, including outside lineworkers from around the region, and they worked tirelessly through challenging conditions to safely restore power to more than 60,000 homes and businesses across the state in just over a day. Whether it’s a severe storm, a tropical system or winter weather – our storm response team always stands ready, but the real work begins long before the first crew arrives.

Oct 10, 2025

storm preparedness storm tips restoration

With a powerful storm expected to bring heavy rain and strong winds to Connecticut on Sunday into Monday, Eversource is closely monitoring several weather forecast models and planning accordingly. While the energy company supports the Eversource Hartford Marathon and the excitement it brings to the Capital Region, operations crews are laser-focused on their responsibilities for storm response and restoration for customers, prepositioning equipment in critical parts of the state in advance so they can quickly respond when and where needed. The energy company is also bringing in additional outside lineworkers to assist with power restoration.

Oct 8, 2025

Eversource Hartford Marathon volunteers community

Whether their goal is to cross the finish line, encourage runners to get there or congratulate them when they do, approximately 400 Eversource employees are gearing up for race day – to run or volunteer. Among the employees running in one of the Hartford Marathon races on Saturday will be Eversource Senior Accountant Gabriele Stritch along with three members of her family who will tackle the charity 5K together. It’s not the first time for Stritch and her boys – Kevin and Tyler – but this year her husband Jim will be lacing up his sneakers to hit the pavement with them, making it a family affair.

Sep 29, 2025

Bill help financial assistance energy efficiency

As Connecticut embraces the start of fall and cooler weather, it’s a reminder that heating season is just around the corner. Regardless of how you heat your home, now is the time to prepare for increased energy usage during the winter months. Electric supply rates typically increase in January due to greater demand of natural gas, which the region relies on to generate electricity. Customers who use natural gas to heat their homes also see a significant increase in usage when the temperatures drop, driving their monthly bills higher. With these seasonal changes in mind, Eversource encourages customers to shop for a lower electric supply rate offered by third-party suppliers on EnergizeCT.com and take advantage of the various options available to help manage energy bills, including flexible payment plans, energy efficiency programs, and financial assistance. The company is hosting multiple webinars and in-person events in the coming weeks where customer care representatives will be on hand to go over these resources and connect customers with the options best for them.

Sep 25, 2025

energy efficiency

In recognition of some of the most innovative and customer-driven energy efficiency projects deployed with its business partners, Eversource is proud to announce the winners of the 2025 Eversource Energy Excellence Awards.

Sep 24, 2025

environmental stewardship Source to Sea volunteerism

From tires and empty bottles to car fenders, rusted bicycles and even refrigerators, the banks of the Connecticut River can become littered with trash and debris, creating harmful effects for the local environment and the health of the waterway. As part of its commitment to sustainability and environmental stewardship, Eversource employees across Connecticut, Massachusetts and New Hampshire will join their neighbors this week for the 29th annual Source to Sea Cleanup. For the past nine years, the energy company has partnered with the Connecticut River Conservancy as a lead sponsor of the initiative, where volunteers target and clean up trash-ridden sites along the 410-mile watershed region. This year, Eversource employees will be volunteering at cleanup events across all three states on Friday, September 26, including Manchester, Connecticut, at Union Pond Park.

Sep 19, 2025

energy efficiency small business energy savings

At BrightPath Early Learning and Child Care in Manchester, young minds are buzzing with curiosity, and staff members are dedicated to helping the children they care for learn and succeed. To do that, they want to make sure their space is efficient and sustainable, just like the high-quality educational experiences they offer. That’s why BrightPath – which is part of Busy Bees North America, one of the leading child care providers on the continent with more than 240 schools across the U.S and Canada – seized the opportunity to explore energy efficiency upgrades through Eversource’s Main Streets initiative . This annual effort, administered in coordination with local municipalities, connects small business owners with approved contractors who offer energy assessments to discuss improvements that can lower energy use and reduce bills.

Sep 18, 2025

vegetation management

For the second year in a row, Eversource has been named a Tree Line USA utility by the Arbor Day Foundation, a distinction highlighting the energy company’s ongoing commitment to following best practices for quality tree care while ensuring safe, reliable electric service for customers. The Tree Line USA program, a partnership between the Arbor Day Foundation and the National Association of State Foresters, celebrates forward-thinking utilities that exemplify industry leadership in vegetation management – strengthening reliability, sustainability and public trust in the communities they serve.

Aug 14, 2025

Energize Connecticut employees summer STEM

The scent of sizzling hot dogs from the Live Line trailer filled the air as 100+ curious kids explored the world of energy during Eversource Day at the Hartford Boys and Girls Club. Now in its second year, the event welcomed students ages 6–12 to the South End club for a hands-on introduction to STEM and careers in utilities.

Aug 13, 2025

emergency preparedness storms

Despite its close proximity to Connecticut’s capital city and being home to the state’s flagship university that welcomes tens of thousands of college students a year, Tolland County is best known for its rural character and scenic landscape, featuring rolling hills, extensive forests, and picturesque farmland. While that natural beauty and small-town charm is what attracts residents and visitors alike to the northern part of the Nutmeg State, the county’s geography also poses unique challenges when it comes to one of its most vital functions – emergency response.

Aug 12, 2025

sustainability Decarbonization energy efficiency

With an eye to a greener future, a landmark fixture in Salisbury’s historic district is transforming its centuries-old building into a model of energy efficiency through a strategic partnership with Eversource. Following a comprehensive energy retrofit, the Congregational Church of Salisbury significantly reduced its carbon footprint and created a more enjoyable environment for its 175 parishioners while preserving its timeless New England architecture.

Aug 8, 2025

natural gas system investments system reliability

To ensure the continued safe, reliable delivery of natural gas to its customers, Eversource is replacing more than 18,600 feet of leak-prone cast iron and bare steel gas lines in Danbury this year with newer, high-density plastic pipe – which is safer, more durable, and will last for decades. Since 2018, Eversource has replaced nearly 200 miles of aging gas main around the state.

Aug 8, 2025

dig safe safety safe digging

In recognition of National Safe Digging Day as 8/11 approaches on the calendar, Eversource is reminding customers to always call 8-1-1 before starting any project that requires digging, whether it’s as basic as planting a shrub or tree, or as complex as installing a deck or pool. Statistics show excavation work causes damage to underground utility lines every six minutes in the U.S., and a simple call to 8-1-1 in advance of digging to mark those underground lines can not only avoid electric or natural gas service interruptions, but also possible injury or even death. According to the US Department of Transportation, if someone calls 8-1-1 before they dig, they have a 99 percent chance of avoiding an outage or a catastrophe.

Jul 31, 2025

transmission reliability upgrades

 In support of the Connecticut Department of Transportation’s (CTDOT) Norwalk Bridge Replacement Project, Eversource is commemorating the completion of its transmission work, a necessary step to enable the next phase of the replacement of the aging WALK Bridge and ensure continued railroad operation along the vital Northeast Corridor – the busiest passenger railway in the country carrying more than 2,000 trains daily. After years of close collaboration with CTDOT, the City of Norwalk and other project partners from early planning through construction, the energy company successfully relocated two electric transmission lines that spanned the top of the bridge, which now run underground through tunnels beneath the Norwalk River and city streets to keep power flowing for customers.

Jun 20, 2025

heat wave preparedness energy efficiency

With the first heat wave of the year on the way, bringing temperatures well into the 90s and high humidity over the next several days, air conditioners and fans will be working overtime at many homes and businesses. During the summer months, Eversource customers in Connecticut use about 35% more electricity to keep cool when the mercury soars, and that increase can be even greater when the state experiences multiple heat waves like it did last year. While high electricity usage during a heat wave can put a strain on the electric system, the energy company is prepared to meet the increased demand, and its crews are ready to respond to any outages or issues that may arise. Eversource system operators are constantly monitoring the system and are ready to reroute power and shift other resources as necessary.

Jun 17, 2025

Hurricane Season preparedness NOAA

As the ocean waters churn along the east coast and another hurricane season begins, the National Oceanic and Atmospheric Administration (NOAA) is predicting above-normal activity for the 2025 Atlantic hurricane season. Between June 1 and November 30, NOAA is forecasting a 60% chance of an above-normal season with 6-10 hurricanes having winds of 74 mph or higher and 3-5 major hurricanes with winds 111 mph or higher. With the changing climate increasing the frequency and severity of extreme weather around the globe, including here in New England, Eversource is reminding customers to plan and always be prepared for severe weather. The energy company works year-round to safeguard the electric grid through upgrades, maintenance, and proactive vegetation management to ensure reliability for customers.

Jun 3, 2025

Main Streets energy efficiency small business

As part of its ongoing commitment to help customers across its service territory take control of their own energy use with optimized solutions, Eversource is bringing its premier small business energy efficiency initiative, Main Streets, to Connecticut once again this year. Through Main Streets, the energy company has partnered with eight municipalities – Hartford, Montville, New London, Torrington, Manchester, Stamford, Newtown and New Milford – to connect small business owners with approved contractors who offer energy assessments to discuss upgrades that lower energy use and reduce costs.

May 29, 2025

Stringing electric lines is part of the job for Eversource lineworkers, but today they’re using their bucket trucks and skills for a different kind of project – stringing ropes for a challenge course at a summer camp in Ashford. Several lineworkers along with more than a dozen other Eversource employees are volunteering at the June Norcross Webster Scout Reservation Camp as part of Scouting America’s Day of Caring. The volunteers are helping to prepare and improve the camp before the 2025 summer season – working on landscaping, tree trimming, electrical work, and much-needed trail maintenance, in addition to installing the new ropes course.

May 23, 2025

herptile vegetation management environmental stewardship

Power line corridors are not just home to critical infrastructure that supports the delivery of safe, reliable electricity to millions of customers across the region, they also provide valuable habitats where native plants, pollinators, and hundreds of wildlife species thrive. As part of its commitment to environmental stewardship and supporting biodiversity, Eversource’s vegetation management team has created a new resource for customers to learn about some of the diverse creatures that inhabit the energy company’s rights-of-way in Connecticut, Massachusetts, and New Hampshire. From snakes to snapping turtles and spotted salamanders, On the Move: A Guide to Herptiles in Our Power Line Corridors highlights 20 reptiles and amphibians that call these passageways home.

May 16, 2025

Energy supply Rates energy efficiency

As warmer weather arrives in Connecticut and customers start cranking up the air conditioner to beat the heat, a new lower Standard Service supply rate was filed today with Connecticut’s Public Utilities Regulatory Authority (PURA) that would go into effect July 1. The new Standard Service rate for residential customers receiving energy supply through Eversource would change from the current 11.19 cents per kilowatt-hour (kWh) to 9.75 cents per kWh starting July 1. For the typical residential customer using 700 kWh per month, that’s a decrease of approximately $10, or 5%, on their total bill.

May 15, 2025

Tree work tree trimming reliability

As part of its ongoing efforts to reduce tree-related power outages, Eversource is addressing trees that threaten electric reliability in communities across the state. In Glastonbury this year, the energy company’s vegetation management team will be performing tree work along approximately six miles of electric lines, which helps to ensure safe, reliable service for the greatest number of customers.

May 14, 2025

National Electrical Safety Month safety tips

With warmer weather returning and many people turning their attention to outdoor projects and seasonal home maintenance, it’s critical to keep safety top of mind—especially when working around electricity. In recognition of National Electrical Safety Month, Eversource is reminding customers that without proper precautions, contact with electric lines or equipment can be dangerous or even fatal.

May 1, 2025

natural gas accelerated replacement program system investments

To ensure the continued safe, reliable delivery of natural gas to its customers, Eversource is replacing more than 2,300 feet of leak-prone cast iron and bare steel gas lines in Winsted with newer, high-density plastic pipe – which is safer, more durable, and will last for decades. Since 2018, Eversource has replaced nearly 200 miles of aging gas main around the state.

Apr 17, 2025

summer energy savings energy efficiency

As warmer weather approaches, Eversource is urging customers to take action now, before the summer months, to lower their energy use and bill. Considering that most of a customer’s bill is based on usage, energy efficiency measures can lead to significant savings, and the energy company is encouraging customers to explore the many solutions and incentive programs available. On average, customers use about 35% more electricity during the summer months, with last year’s record-breaking heat causing usage to rise from June to July by 45%. Even if individual components of rates decrease, the increase in summer usage can still lead to higher bills for customers.

Apr 8, 2025

Bill help financial assistance energy efficiency

With the warm summer months on the horizon, Eversource is reminding customers of the various options available to help them manage their energy bills with financial assistance, flexible payment plans and energy efficiency programs. The company is hosting a free in-person event for residents in Waterbury on Saturday, April 12th. Eversource customer care representatives will provide details on programs to reduce unpaid balances with affordable monthly payments, protection from service disconnection, extended payment plans and no- and low-cost energy efficiency programs available to help lower monthly energy bills. Enrollment and participation in a payment plan prevents service shutoff – even after the winter moratorium ends – and allows customers to catch up on their energy bill.

Mar 31, 2025

Bill help financial assistance energy efficiency

With the warm summer months on the horizon, Eversource is reminding customers of the various options available to help them manage their energy bills with financial assistance, flexible payment plans and energy efficiency programs. The company is hosting a free in-person event for residents in Torrington on Monday, April 7th. Eversource customer care representatives will provide details on programs to reduce unpaid balances with affordable monthly payments, protection from service disconnection, extended payment plans and no- and low-cost energy efficiency programs available to help lower monthly energy bills. Enrollment and participation in a payment plan prevents service shutoff – even after the winter moratorium ends – and allows customers to catch up on their energy bill.

Mar 25, 2025

sustainability trees energy savings

As part of its ongoing commitment to sustainability and environmental stewardship, Eversource is once again partnering with the Arbor Day Foundation to distribute more than 1,000 free trees to customers in selected communities across its three-state service territory through the non-profit’s innovative Energy-Saving Trees program, including hundreds in Connecticut. This year, customers in Manchester and Torrington will be eligible to reserve a complimentary tree on a first-come, first-serve basis and take advantage of the many benefits they provide.

Feb 27, 2025

Special Olympics Winter Games volunteers community

The extraordinary power of sports is on full display every year at the Special Olympics Connecticut Winter Games, and it takes a herculean effort by dozens of dedicated Eversource employees to ensure that the weekend of competition goes off without a hitch for the athletes. Being a leading community partner starts with the company’s dedicated employees, who spend thousands of hours every year supporting charitable events that benefit local nonprofit organizations and make a positive impact in the lives of customers. For veteran volunteers Tracey Alston and Nicole Aparo, they know the key to putting on a successful event is collaboration – making it no surprise that when presented with an opportunity to take over planning the events Eversource hosts for the Winter Games, they decided to take it on together.

Feb 21, 2025

natural gas upgrades reliability

To ensure the continued safe, reliable delivery of natural gas to its customers, Eversource is replacing more than 34,000 feet, or approximately six miles, of leak-prone cast iron and bare steel gas lines in Waterbury with newer, high-density plastic pipe – which is safer, more durable, and will last for decades. Since 2018, Eversource has replaced nearly 200 miles of aging gas main around the state.

Jan 14, 2025

Scams scam prevention tips

With the holiday season in the rearview mirror and a new year underway, scammers are still hard at work focusing on new victims. Imposters often take advantage of this busy time of year, posing as Eversource representatives and threatening to disconnect customers’ power unless they make an immediate payment on the spot. The energy company is reminding residents and businesses to be on the lookout for common signs of scams, whether it’s in person, over the phone, or online.

Jan 8, 2025

Bill help

With the start of a new year, Eversource is reminding customers of the various options available to help them manage their energy bills with financial assistance, flexible payment plans and energy efficiency programs. The company is hosting a free in-person event for residents in several central Connecticut communities, including New Britain, Bristol, Burlington, Farmington, Plainville, and Plymouth on January 16th. Eversource customer care representatives will provide details on programs to reduce unpaid balances with affordable monthly payments, protection from service disconnection, extended payment plans and no- and low-cost energy efficiency programs available to help lower monthly energy bills. Payment plan enrollment and participation prevents service shutoff year-round and allows customers to catch up on their energy bill.

Dec 10, 2024

Storm storm preparedness

With high winds and heavy rain expected to impact Connecticut Wednesday into Thursday, Eversource is closely monitoring several weather forecast models and planning accordingly. The energy company is bringing in additional lineworkers to assist with power restoration. Crews are preparing equipment and vehicles and will be in position in advance of the storm so they can quickly respond when and where needed.

Dec 10, 2024

Financial news

Following yesterday’s announcement that S&P has downgraded Eversource’s credit rating due to the continuing pattern of adverse regulatory developments for investor-owned utilities operating in Connecticut, Eversource issued the statement below from Vice President of Distribution Rates and Regulatory Requirements, Douglas Horton. Eversource’s subsidiaries in Connecticut – Connecticut Light and Power Co. and Yankee Gas Services Co. – were downgraded to ‘A-’ from ‘A’ and to ‘BBB’ from ‘A-’, respectively.

Nov 26, 2024

energy efficiency holidays

With the holiday season upon us, neighborhoods are starting to twinkle with festive light displays inside and out. Eversource is reminding customers about some ways to get in the holiday spirit while conserving energy, saving money and staying safe.

Nov 19, 2024

scams UUAS Utilities United Against Scams

From phony calls threatening to shut off power to bogus emails and even imposters pretending to be employees, scammers posing as Eversource representatives are becoming increasingly more sophisticated. While their deceitful tactics may vary, the goal is always the same – to steal money and personal information. In advance of Utilities United Against Scams Day on November 20 th , Eversource is joining utilities across the country in reminding customers to be vigilant and recognize the signs of suspicious behavior, especially with the busy holiday season approaching.

Nov 18, 2024

vegetation management Native Plant Guide sustainability

Autumn can be a great time to plant, and as part of its commitment to environmental stewardship while ensuring electric reliability for customers, Eversource has released a new planting guide for property owners. Nature’s Natives highlights a variety of plant species that not only thrive in New England but are also utility compatible - helping customers make informed choices when planting near power lines.

Nov 15, 2024

Energy supply Rates winter

As the winter heating season arrives in Connecticut amidst continued volatility in the energy supply market, Eversource Standard Service customers can expect to pay a lower supply price compared to last winter, despite an increase from the current summer electric supply rate, consistent with the typical summer to winter upward adjustment.

Nov 1, 2024

Heating Assistance Awareness Month home heating Connecticut Energy Assistance Program

In recognition of Heating Assistance Awareness Month in Connecticut, Eversource is encouraging qualifying customers to take advantage of heating assistance available to them. The Connecticut Energy Assistance Program (CEAP) – administered by the state – offers a benefit of up to $530 to residents, depending on household income and size, to pay their heating bill.

Oct 30, 2024

Energy supply third-party suppliers electric rates

As winter approaches, Eversource is reminding customers they can take control of their energy costs by shopping for a third-party supplier before an expected supply rate increase that typically occurs at the beginning of each year. Roughly half of New England’s electricity is produced using natural gas, and seasonal demand for the fuel drives up the price power generators charge. Under state laws related to deregulated energy markets, Eversource is prohibited from generating electricity and is required to purchase power on behalf of customers who’re not enrolled with an alternate supplier. Those costs are passed on with no mark up or profit to the company. In anticipation of the higher cost of electricity, customers are encouraged to compare rates being offered by third-party suppliers on EnergizeCT.com. Those who’ve never shopped before can find help navigating the process to shop, sign up, and save by going to Eversource.com/supplier.

Oct 23, 2024

brush fire emergency preparedness transmission

With the Hawthorne brush fire continuing to burn and spread on Lamentation Mountain in Berlin, Eversource is closely monitoring electric transmission lines and equipment in the vicinity. To assess any possible damage, the energy company is conducting ongoing aerial surveys on three of its high-voltage power lines, located approximately a mile and a half from where it is believed the fire originated. At the present time, no issues are identified with any electric equipment in the area and no associated power outages are reported. Eversource crews will remain on the ground engaged with emergency officials and will continue to monitor the situation and respond immediately to any problems that may arise, as well as support local and state public safety partners.