Information on this page is for customers in
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Monthly Customer Communications
Our bill inserts provide you with relevant information related to our services, seasonal tips and resources, energy saving programs and special customer incentives.
For Electric Customers
October 2025
September 2025
August 2025
July 2025
- About Your Summer Bill
- Energy Label
- Summer Weatherization, Heat Pumps
- Customer Rights, Paperless Billing
June 2025
May 2025
April 2025
March 2025
- Customer Rights, Paperless Billing
- Discount Rate
- ENERGY STAR Products, Demand Response Program
- Upgrading Your Meter to a Smart Meter
February 2025
January 2025
December 2024
November 2024
- Customer Rights, Paperless Billing
- Summary of Rates
- ENERGY STAR Certified Products, Winter Energy Savings
- See It, Report It, Customer Information
October 2024
- Customer Rights, Sustainability
- Winter Weatherization, Energy Awareness Month
- Energy Label
- Financial Hardship Form
September 2024
August 2024
July 2024
June 2024
May 2024
April 2024
March 2024
February 2024
January 2024
December 2023
- Customer Rights, Paperless Billing
- Energy Efficiency Incentive, Electric Vehicle and Home Energy Assessment
November 2023
October 2023
September 2023
August 2023
July 2023
June 2023
May 2023
April 2023
March 2023
February 2023
January 2023
December 2022
November 2022
October 2022
- Customer Rights, Sustainability Report
- Energy Label
- Energy Awareness Month
- Energy Efficiency, Weatherization
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
February 2022
January 2022
December 2021
- Winter Savings on Home Energy Expenses
- Customer Rights, Paperless Billing
- Energy Disclosure Label and Basic Service Prices
November 2021
- Rate Types and Information
- Energy-Saving Home Heating Options, Recycling Your Refrigerator
- Customer Rights, What it Costs to Power Your Home
- Report Damaged Electric Equipment
October 2021
- Customer-Owned Gas Line Maintenance
- Be Energy Aware at Home and Save
- Keep Warm This Winter With Weatherization
September 2021
For Gas Customers
October 2025
September 2025
August 2025
July 2025
June 2025
May 2025
- Customer Rights, Walk for Boston Children's Hospital
- Home Energy Assessment and Testimony
- Gas Line Safety
April 2025
March 2025
- Customer Rights, Paperless Billing
- Call Dig Safe
- Discount Rate
- Weatherization, Home Energy Solutions Testimony
February 2025
January 2025
December 2024
- Customer Rights, Financial Assistance Programs
- Weatherization, Home Energy Assessment Testimony
- Safety Tips for Winter
- Payment Programs and Services
November 2024
- Customer Rights, Paperless Billing
- Summary of Rates
- Weatherization, Winter Energy Savings
- Gas Safety Brochure
October 2024
- Customer Rights, Sustainability
- Gas Line Safety
- Scratch n' Sniff
- Financial Hardship Form
- Weatherization, Energy Awareness Month
September 2024
- Customer Rights, Paperless Billing
- Gas Safety, How to Recognize a Gas Leak
- Home Energy Assessment, Weatherization
August 2024
- Customer Rights, Mass General 5K Run-Walk
- Dig Safe
- Gas Pipeline Safety
- Home Energy Assessment, Weatherization
July 2024
June 2024
May 2024
April 2024
March 2024
February 2024
January 2024
December 2023
November 2023
October 2023
- Customer Rights, Sustainability
- Energy Awareness Month
- Financial Hardship Protection
- Gas Line Safety
- Scratch 'n Sniff
September 2023
August 2023
- Customer Rights, Mass General 5K Walk-Run
- Dig Safe
- Gas Pipeline Brochure
- Summer Tips, Energy Efficiency Incentives
July 2023
June 2023
May 2023
April 2023
March 2023
February 2023
January 2023
December 2022
November 2022
October 2022
- Customer Rights, Sustainability Report
- Gas Line Safety
- Energy Awareness Month
- Energy Efficiency, Weatherization
- Smell Leave Tell
September 2022
August 2022
- Call Before You Dig
- Gas Pipeline Safety
- Customer Rights, Everyday Amazing Race for Mass General Cancer Center
July 2022
- Customer-Owned Gas Line Maintenance
- Summer Ways to Save, Hot Water Heaters
- Customer Rights, Paperless Billing
June 2022
May 2022
April 2022
March 2022