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Community Relations

Fostering long-standing relationships and growth in our communities.


Community Relations serves as the primary point of contact and the face of our company for state and local government officials as well as business leaders.

We are committed to initiating and fostering long-standing, professional relationships with community leaders.

We partner on community priorities and leverage the full benefit of our operational, safety, environmental protection and advocacy experience to support the needs of town leaders, constituents and communities.


Community relations' strong and positive relationships help maintain important two-way communications with the municipalities we serve and position us as a go-to resource for distributing key company information. Some of our responsibilities include:

  • Responding to inquiries from officials and actively engage experts to resolve concerns
  • Providing advice, counsel and services relating to local government and community policies
  • Connecting internal departments with external partners
  • Helping municipalities with low-income and efficiency programs
  • Providing updates on energy-related projects to state, local and business officials
  • Sharing external relationships with community leaders to accomplish key business objectives and enhance relationships with those leaders and their communities

Community Grants

Community Relations provides community grants to non-profit organizations within our service territory.

These awards have benefited thousands of citizens in our communities, addressing critical issues like hunger and homelessness, education, STEM programming, the environment and public safety.

Community relations typically awards about $500,000 through approximately 250 community grants each year. Charitable grants range from $500 - $2,500 and are provided to community organizations that support one or more of our focus areas of giving.

  • Community Wellness and Basic Needs
  • Education
  • Clean Energy and Environmental Stewardship
  • Diversity, Equity and Inclusion
  • Community, Economic and Workforce Development

Learn more about our charitable giving programs

Emergency Response

We activate our robust liaison organization during declared emergency events as part of the community relations commitment. Each community within the impacted area is assigned a dedicated community liaison to address specific community needs. Duties include:

  • Conducting proactive outreach so communication channels are open and available to each municipality
  • Advocating for their assigned municipality, contacting them in advance of, during and at the demobilization of an emergency event and helping to escalate community priorities
  • Providing ongoing communications including timely updates for large customer outages, crew locations, daily work plans and updates concerning impacts to critical facilities
Learn more about how we prepare for storms

Have questions?

If your organization is interested in applying for a community grant, or have questions about how we work with our community leaders, please contact your state representative:

Economic development

We're committed to engaging in activities that create economic growth and benefit the communities we serve.

Learn how we're supporting our communities