Information on this page is for customers in

Natural Gas Safety

We are always monitoring our gas systems to provide you with safe and reliable service.

Learn how to recognize the signs of a gas leak, act fast and be prepared for an emergency.

View your state's requirements for marking underground wires, cables and pipelines before you dig.

Flooding can create a safety hazard by damaging your furnace or other natural gas heating systems and appliances.

Stay safe and avoid damaging pipes and meters.

Steps you can take to reduce the risk of CO poisoning and what to do if you suspect carbon monoxide.

Understand the dangers of and required safety measures to employ in emergencies involving electricity or natural gas.

Safety and Your Natural Gas System

Learn how we ensure safe and secure delivery of natural gas through our pipelines.

Which parts of your service are privately owned and which parts we maintain.

You have the right to request the installation of an Excess Flow Valve (EFV) on your existing natural gas service line.

Line markers are sometimes used to indicate a pipeline's approximate location.

When a utility line is installed inadvertently through a sewer line, it is commonly referred to as a cross bore.

How to maintain safe and reliable service of your gas meter equipment and continued enjoyment of your gas appliances.

Electricity is an integral part of your daily life, and it's important to know some of the hidden dangers.