Information on this page is for customers in
{{ town-name }}
Report a Gas Leak
If You Suspect a Gas Leak
Keep yourself safe with Smell, Leave, Tell.
Use your senses. Do you...
See
A white cloud, mist or fog,
bubbles in still water,
blowing dust or dead or dying plants?
Smell
A distinct rotten egg-like odor?
Hear
Unusual hissing, roaring or whistling?
Then...
Leave
Immediately move to a safe location. Don't start your car as a spark could ignite.
Tell![gas-safety-call-icon Call 911](/content/images/default-source/gas-safety-infographics/gas-safety-call-icon.jpg?sfvrsn=90e6a1ff_2)
Call 911 immediately. Don't assume someone else made the call. Report your location, including cross streets, and whether there's digging nearby.
Do Not...
- Smoke
- Light a match
- Open doors or windows, including the garage
- Use your landline or cell phone
- Switch appliances on or off
- Use a flashlight
- Start a car
- Attempt to make repairs
![gas-safety-dont-icon Don't](/content/images/default-source/gas-safety-infographics/gas-safety-dont-icon.jpg?sfvrsn=f99a481d_2)
Avoiding gas leaks
Remember to always call 811 before you dig. Don't be the cause of a gas leak in your neighborhood.