After A Storm
Even after a storm has passed, it is important to remain alert to potential hazards that could have resulted from an outage or storm.
Responding to Damage from Isaias
We are moving with an extreme sense of urgency, focused on working with communities to clear blocked roads and restoring power to our customers.
As of 1:45 p.m. Thursday, there are approximately 519,000 customers without service. Power has been restored to 347,061 customers since the storm began.
With hundreds of crews and support staff working around the clock, later today, Thursday, August 6, we will provide an estimate of when we expect the vast majority of customers to have power restored.
The impact from this storm, in terms of customers affected in Connecticut, is one of the largest on record. So far our patrollers have identified:
- More than 500 broken poles
- More than 3,000 downed spans of electrical wire
- More than 2,200 trees to be removed
- More than 700 blocked roads
- More than 170 damaged transformers
Hundreds of line crews, tree crews, damage assessors, wire-down guards, and community liaisons continue working around-the-clock assisting impacted communities. In addition, crews arrived today from Massachusetts and more are scheduled to arrive from Illinois, Missouri, Wisconsin, Ohio, Indiana, North Carolina, Maryland and New York.
Given the significant and widespread damage, we are asking customers to prepare for multiple days without power. We appreciate our customers’ patience and understanding that some restorations may take longer as we work to ensure the safety of our employees and customers during this coronavirus pandemic.
Report an Outage
If you have not yet been able to report an outage, the best option today is to Report an Outage on our website. On that page, enter your phone number or your Eversource account number and click the “Go” button.