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Charging Stations Frequently Asked Questions
Below please find the answers to some questions that are frequently asked by customers and contractors in Massachusetts.
General
How does Eversource support Electric Vehicles (EVs)?
How do I qualify to become an EV charging station site host?
The following criteria needs to be met before you can host an EV charging station.
You are a non-residential Eversource customer, or the owner/manager of a multi-unit building.
You own, lease or operate a site that provides long-dwelling time parking (two hours or more). This includes public parking areas, retail and mall parking, workplaces, colleges and universities, government properties and multi-unit dwellings.
Your parking lot is located at a site where Eversource owns the existing distribution infrastructure.
You can provide a license and easement to Eversource for construction and maintenance of the infrastructure that leads to the charging station.
You are willing to purchase the electric charging stations as well as pay the associated costs of their connection to the infrastructure.
Please note, eligibility does not guarantee participation in the program.
Who will own and operate the charging stations?
How many charging stations can my site have?
We do require that the Site Host installs a minimum of two Level 2 charging ports, or one Level 3 (DC Fast Charging) port at the time the infrastructure is put in place.
What should I consider when planning the type and number of charging stations to install?
When making your decision, consider:
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Who will use the stations? General public, employees, customers, residents or travelers?
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How long will the stations be in use? Two plus hours, an entire workday, or a quick stop during a long trip?
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The type of parking facility: commuter lot, retail/mall parking, public garage or workplace parking.
Where will the charging stations be placed?
The charging station should be located close to the Eversource-owned electric equipment. Also keep in mind:
A charging station can be either pedestal or wall mount.
They should be located in an area providing adequate lighting for safety.
The charging station should be easily visible with ample signage pointing to its location.
If I have multiple buildings that share a parking lot can the charging station installation overlap?
Process
What am I responsible for?
What work will Eversource manage?
Eversource will also coordinate all the work required, including the maintaining of safety barriers and management of pedestrian and vehicle traffic.
How long does a typical deployment take?
Who is responsible for procuring and covering the cost of the necessary permits and inspections?
Financial
What is my cost?
If the site is in an Environmental Justice Community (EJC) you do not have to pay for the charging station or installation, but are still responsible for soft costs such as a warranty package, cloud services, and electricity.
What funding is available?
This translates to supporting approximately 3,500 Level II and Level III (DC Fast charging) points at up to 450 business customer sites.
Will the funding apply to legacy installations of charging stations?
Who pays for the cost of energy?
Your charging station vendor will help guide you through the best billing option for you.