Information on this page is for customers in

Connecticut Payment Plans and Assistance

Help is available if you’re struggling to pay your energy bills.

In-Person Assistance

Attend an in-person event to learn more about your bill and programs available to help.

If you have a past-due balance, our payment plans can help prevent service disconnections and are open to most customers.

For immediate assistance, call us at 800-286-2828 (electric) or 800-438-2278 (gas).

You can also download a fact sheet on programs to help with your energy bill.

Pay off a past due balance with affordable monthly payments and matching credits from Eversource.

A bill discount is available for residential electric customers with a financial hardship.

Apply for state and federal assistance to help with your energy bills.

Apply for emergency help with energy bills year-round if you're not receiving other state or federal assistance.

Apply for assistance to help offset winter heating costs if you’re earning 60% or less than the state median income.

Apply for temporary service protection if you meet income or medical requirements and have a past-due bill.

Apply for shut-off protection from November 1 through May 1 with no late payment charges if you meet specific requirements.

Apply for medical protection if anyone in your home is seriously ill or has a life-threatening situation.

Improve the efficiency of your home or apartment with these personalized programs.

If you meet income requirements, you may qualify for no-cost home weatherization service.

Offset the cost of your electric bill with energy you generate with solar.

Get paid for the average number of kilowatts your battery contributes to the electric grid per event over the course of the year.