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New Hampshire News

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Eversource Crews Making Repairs and Prepositioning for Next Wave of Winter Weather as Massive Restoration Effort Continues

Jan 25, 2023

Storm

Energy company now has more than 1,000 line, tree and service crews working to serve customers in New Hampshire

MANCHESTER, N.H (January 25, 2023) – The thousands of Eversource field resources working tirelessly to clear damage and make repairs to the electric system continue to make significant progress, restoring power to more than 232,000 customers since Sunday – including more than 169,000 by lineworkers and more than 62,000 in under five minutes by remote system operators using distribution automation technology like smart switches. With the continued arrival of additional resources in New Hampshire to support the restoration effort, Eversource now has more than 1,000 line, tree and service crews working in the state, and those additional crews will remain in the Granite State as the energy company will also be shifting resources throughout the day based on current impacts and the forecast.

With the potential for additional damage as the next front of weather further stresses trees that are already weighed down, restoration of some of the current outages could overlap with that incoming front. The energy company expects to substantially complete restoration of the existing approximately 3,000 outages as of 12:15 p.m. by tonight with most restored sooner, and any current outages will be prioritized over any potential additional outages that may occur with the next wave of winter weather.

“With the support of crews from neighboring states and Canada, our dedicated employees continue to make significant progress repairing the electric system – restoring power to more than 232,000 customers in the Granite State since Sunday,” said Eversource New Hampshire President of Electric Operations Doug Foley. “As the next wave of winter weather approaches the region, we continue to focus on restoring all current outages while also closely monitoring the forecast to shift resources around the state as necessary. Trees across New Hampshire are already incredibly stressed from the battering that they’ve been taking from our recent winter weather, as well as long-term cumulative impacts from droughts and invasive insects. We know how frustrating it is for our customers to lose power at any time, and we will not stop working until all of the winter weather has cleared and all of our customers have power.”

As already stressed trees remain at risk of coming down, blocking roads and causing damage, Eversource continues to remind customers to follow all public safety and traffic directions, always stay clear of downed wires and report them immediately to 9-1-1. For customers who have had to use a generator this week, ensure that it is refueled with the potential for additional outages and continue to take proper safety precautions. For more information on steps customers can take at home before, during and after a storm, please visit the Storm Preparedness section of Eversource.com.

Eversource (NYSE: ES), celebrated as a national leader for its corporate citizenship, is the #1 energy company in Newsweek’s list of America’s Most Responsible Companies for 2023 and recognized as one of America’s Most JUST Companies. Celebrated as a national leader for its corporate citizenship, Eversource is New Hampshire’s largest electric utility, serving nearly 532,000 homes and businesses in 211 cities and towns, and also supplies water to approximately 10,200 homes and businesses in seven communities. Eversource is proud to be recognized as the #1 contributor to United Way in New Hampshire. Eversource harnesses the commitment of approximately 9,500 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. The #1 energy efficiency provider in the nation, the company is empowering a clean energy future in the Northeast, with nationally recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. For more information, please visit eversource.com, and follow us on Twitter, Facebook, Instagram, and LinkedIn. For more information on our water services, visit aquarionwater.com.

CONTACT:
William Hinkle
603-634-2228
william.hinkle@eversource.com