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New Hampshire News

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Eversource Continues Massive Restoration Response as Devastating Nor’easter Causes Additional Damage and Outages Wednesday Morning

Mar 15, 2023

Storm

Energy company to substantially complete restoration by 6 p.m. Friday, with the majority of customers restored before then

MANCHESTER, N.H. (March 15, 2023) – With additional crews from Massachusetts and Connecticut arriving throughout the day as storm response nears completion in those states, thousands of Eversource field resources are working around-the-clock as part of a massive restoration effort in New Hampshire to assess, clear and repair the devastating damage caused by this week’s Nor’easter. As strong winds persisted on Wednesday morning, trees and tree limbs sagging from heavy, wet snow have continued to come down and cause additional damage to the electric system, and travel conditions remain particularly difficult for crews, with more than 210 blocked roads reported from the storm statewide.

Pine Hill Drive Wilton

Since the storm began on Monday night, Eversource remote system operators and lineworkers have restored more than 172,000 outages, including some customers more than once. Approximately 53,000 customers remain without power in New Hampshire as of 12:20 p.m. today, and the energy company expects to substantially complete restoration for all communities by 6 p.m. on Friday, March 17, with the majority restored sooner. Eversource continues to coordinate closely with public safety and community officials to address public safety and critical facility priorities, and community-by-community restoration times will be communicated to customers today.

“With upwards of three feet of snow that in spots that is like ‘gorilla glue’ on the road and more than 210 blocked roads statewide, our crews have been dealing with extremely difficult travel conditions to access areas of the electric system where there is damage,” said Eversource New Hampshire President of Electric Operations Doug Foley. “Strong winds bringing down snow-covered trees also continued to cause additional damage this morning, and we remain in close coordination with public safety officials and our communities to address public safety concerns and support critical facilities like schools and hospitals. With the continued arrival of additional out-of-state crews throughout the day, we have thousands of workers in the field as part of this massive restoration effort, which we expect to substantially complete by 6 p.m. on Friday with most customers restored sooner. We know how frustrating it is for our customers to be without power for any length of time, and we appreciate their patience as our crews work in these challenging conditions to address public safety priorities, clear damage and make repairs.”

The Nor’easter caused damage and outages in every region of the state, and many of the currently hardest-hit communities include those in Cheshire, Hillsborough and Merrimack counties that are served by Eversource’s area work centers in Keene, Bedford and Nashua. To support the local restoration effort in the Keene area, Eversource deployed its Mobile Command Center to Keene State College.

As the hazardous weather exits New Hampshire and customers begin their own storm cleanup, the energy company encourages customers to focus on safety and be aware that tree limbs weighed down by heavy, wet snow and other debris remain a threat to come down with continued gusty conditions. Eversource also continues to remind customers who rely on generators to operate it outdoors, as far away from the home as possible, and away from any air vents, windows and doors. For more information and safety tips after a storm, please visit Eversource.com.

Photo Caption: Crew arriving to damage on Pine Hill Drive in Wilton.

Eversource (NYSE: ES), celebrated as a national leader for its corporate citizenship, is the #1 energy company in Newsweek’s list of America’s Most Responsible Companies for 2023 and recognized as one of America’s Most JUST Companies. Celebrated as a national leader for its corporate citizenship, Eversource is New Hampshire’s largest electric utility, serving nearly 535,000 homes and businesses in 211 cities and towns, and also supplies water to approximately 10,200 homes and businesses in seven communities. Eversource is proud to be recognized as the #1 contributor to United Way in New Hampshire. Eversource harnesses the commitment of approximately 9,600 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. The #1 energy efficiency provider in the nation, the company is empowering a clean energy future in the Northeast, with nationally recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. For more information, please visit eversource.com, and follow us on Twitter, Facebook, Instagram, and LinkedIn. For more information on our water services, visit aquarionwater.com.

CONTACT:
William Hinkle
603-634-2228
william.hinkle@eversource.com