BOSTON, Mass. (December 19, 2023) – Hundreds of Eversource line and tree crews continue working around-the-clock to make repairs to the electric system and restore power following violent winds and soaking rain across the region. As of 1 p.m. Tuesday, the energy company has restored power to more than 195,000 customers in Massachusetts and continues working to restore about 27,000 customers who lost power during the storm. Eversource expects to complete restoration for most customers by 11 p.m. on Wednesday, with many customers being restored before then.

“Despite widespread damage in the hardest hit areas in MetroWest and south of Boston we have made great restoration progress today and have strategically assigned crews to get the power back on for our remaining customers as quickly as safely possible,” said Eversource President of Regional Electric Operations Craig Hallstrom. “We expect the outage numbers to continue coming down throughout the day as we cleanup and repair storm damage. Our men and women in the field and our team behind the scenes will be working nonstop until the lights are back on for everyone.”

 Photo: Restoration on King Street in Duxbury, MA

Photo: Restoration on King Street in Duxbury, MA

Eversource is closely coordinating with communities and public safety officials to clear to more than 200 blocked roads, restore power to all local schools, and respond to any other critical safety priorities.

Customers can report an outage online or by calling 800-592-2000 in Eastern Massachusetts, or stay in contact by signing up for the company’s two-way texting feature to report an outage and receive outage updates as they happen via text.

Eversource urges customers to always stay clear of downed wires, report them immediately to 9-1-1 and Customers who rely on generators should operate it outdoors, as far away from the home as possible, and away from any air vents, windows and doors. Additional safety tips during a storm can be found on Eversource's Storm Preparedness page.

Eversource (NYSE: ES), celebrated as a national leader for its corporate citizenship, is the #1 energy company in Newsweek’s list of America’s Most Responsible Companies for 2023 and recognized as one of America’s Most JUST Companies. Celebrated as a national leader for its corporate citizenship, Eversource transmits and delivers electricity and natural gas and supplies water to 1.8 million customers throughout Massachusetts, including approximately 1.47 million electric customers in 140 communities, 639,000 gas customers in 117 communities, and 11,500 water customers in five communities. Eversource harnesses the commitment of approximately 9,900 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. The #1 energy efficiency provider in the nation, the company is empowering a clean energy future in the Northeast, with nationally recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. For more information, please follow us on Twitter, Facebook, Instagram, and LinkedIn.