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Eversource Responding to Damage and Power Outages as Nor'easter Moves Through Connecticut

Mar 14, 2023

nor'easter storm restoration Storm

Energy company reminds customers to stay clear of downed power lines and report outages

BERLIN, Conn. (March 14, 2023) – Hundreds of Eversource line and tree crews are working to restore power as the nor’easter moves through Connecticut delivering heavy snow, rain and wind causing damage and power outages primarily in Litchfield County. Crews are responding to emergency situations and blocked roads while assessing damage and restoring power to customers impacted by the storm when weather conditions safely allow. Lineworkers from as far away as Indiana, Missouri, Ohio, Tennessee and Texas are working alongside Eversource crews and as of 4 p.m. have restored power to more than 12,800 customers since the storm began. Approximately 14,000 Eversource customers in Connecticut remain without power as a result of the severe storm.  
Crews restoring power on Massaco Street in Simsbury

Crews restoring power on Massaco Street in Simsbury

“This is a complex storm with different conditions and challenges depending on the location,” said Eversource President of Connecticut Electric Operations Steve Sullivan. “As expected, heavy, wet snow is weighing down tree branches and bringing down entire trees in some cases, causing outages in several communities in the higher elevations and we’re expecting the winds to pick up this afternoon and tonight which will add to the problem. The storm also caused slippery travel making it more challenging for our crews to get to damage locations and restore power. The high winds can make it unsafe for crews to immediately go up in the buckets to restore power. Nonetheless, we are committed to staying on the job until all of our customers affected by this storm have their power back.”

Eversource reminds customers to always stay clear of downed wires, report them immediately to 9-1-1 and to be cautious when doing their own storm clean up – be careful moving or cutting tree limbs and look for any wires that may be entangled in debris. Additionally, customers who are without power and using a generator are reminded to be sure the generator is located well away from their home or business and that the transfer switch is working properly. 

The energy company encourages customers to report any outage online at, or by calling 800-286-2000. Customers who signed up for the company’s two-way texting feature can send a text to report an outage and receive outage updates as they happen.

Eversource (NYSE: ES), celebrated as a national leader for its corporate citizenship, is the #1 energy company in Newsweek’s list of America’s Most Responsible Companies for 2023 and recognized as one of America’s Most JUST Companies. Celebrated as a national leader for its corporate citizenship., Eversource transmits and delivers electricity to 1.28 million customers in 149 cities and towns, provides natural gas to 251,000 customers in 74 communities, and supplies water to approximately 207,000 customers in 56 communities across Connecticut. Eversource harnesses the commitment of approximately 9,600 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. The #1 energy efficiency provider in the nation, the company is empowering a clean energy future in the Northeast, with nationally-recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. For more information, please visit, and follow us on Twitter, Facebook, Instagram, and LinkedIn. For more information on our water services, visit


Al Lara