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Service Equipment Ownership

In the event of a storm, you may have questions about which parts of your service are privately owned and which parts Eversource maintains.

What Eversource Maintains

We maintain the electric poles, wires and other infrastructure that run along your street and end at the connection point just after your service drop. We also own and maintain your electric meter.

What Customers Maintain

service-equipmentCustomers are responsible for maintaining the wires and equipment that run from the connection point into a residence.

This includes the weatherhead and electric meter socket.

(A printable PDF is also available showing electric equipment ownership.)

What to Do if Customer-Maintained Equipment is Damaged

If you have damage to the wires or equipment after the connection point (except for your meter), there are four steps you need to take:

  1. Contact your insurance company.

  2. Contact a licensed electrician to perform the repairs.

  3. Have your electrician contact your town’s wire inspector or electrical inspector, who will need to inspect and approve the finished repairs.

  4. Call us at 800-286-2000 after the inspector approves the repairs. We will then schedule a crew to re-energize your property.

Download the Four Steps to Restore Service (PDF)