Rate adjustments lowering delivery portion of bill as energy supply costs remain stable

MANCHESTER, N.H. (December 16, 2025) – As the new year approaches, Eversource is informing customers that they can expect to see lower costs on their electric bill during the first months of 2026. The energy company recently filed multiple rate adjustments, including energy supply, that will take effect early next year, leading to a slight overall decrease for customers if approved by the New Hampshire Public Utilities Commission (PUC).

“Customers will see the delivery side of their bill go down in January and February, and the supply portion of the bill, which is typically the largest and most volatile due to market forces, is fortunately remaining stable with costs similar to what we saw earlier this year,” said Eversource Executive Vice President of Customer Experience and Energy Strategy Penni Conner. “Even though bills will be slightly decreasing, usage can increase during the colder months as we all spend more time indoors using appliances and lighting for longer periods, so we want to remind customers of the payment plans, assistance programs, and energy efficiency measures available that can help them manage energy usage and costs.”

Due to rate adjustments in the first two months of the new year, the delivery portion of all customer bills will go down, resulting in an approximately $2 or 2% decrease. The Default Service rate, which is the energy supply that Eversource purchases on behalf of customers with no markup or profit, will remain stable, changing in February from 11.2 cents per kilowatt-hour (kWh) to 11.3 cents per kWh. Nearly 45 percent of all residential customers in New Hampshire receive their energy supply through a community power program or an alternative supplier and not through Eversource’s Default Service rate, so this supply rate change does not affect those customers. When taking into account all rate changes, the typical residential customer on Default Service using 600 kWh per month is estimated to see an overall total bill decrease of $1.22, or approximately 1%, compared to their December bill. How a customer’s bill is impacted by these rate adjustments depends on energy usage and weather conditions.

Eversource encourages all customers to compare the Default Service rate with other available options to choose the one that works best for them. Customers can learn more about supplier options and what to consider before switching on the Department of Energy’s website.  

Help is available for customers who need it

Eversource encourages customers to enroll in one of the company’s payment plans or assistance programs if they need help with their energy bill.

• Customers that meet certain household income guidelines may qualify for a Discount Rate on their monthly bill through the Electric Assistance Program.
• Flexible Payment Plans are available to all customers, regardless of income, to pay their past-due balance over a period of time.
• Budget Billing Plans are also available and can help customers avoid seasonal spikes on their energy bill by paying a level amount each month based on their average annual usage.
• Energy Efficiency solutions and incentives are available to help customers save money and energy.
• The New Start Program can help income-eligible customers reduce or eliminate their outstanding balance in as little as 12 months when they make on-time monthly payments and Eversource will make up the difference by eliminating or forgiving a portion of the total balance enrolled in the program – reducing the amount owed each month.

Regardless of financial need, customers are eligible for payment plans and are urged to visit Eversource.com for more information on the variety of available programs the energy company offers, which can help customers use less energy and manage energy costs.

Eversource (NYSE: ES), celebrated as a national leader for its corporate citizenship, is recognized as the #1 U.S. utility on TIME’s List of World’s Best Companies for 2024. Eversource is New Hampshire’s largest electric utility, serving nearly 544,000 homes and businesses in 206 cities and towns, and also supplies water to approximately 10,600 homes and businesses in eight communities. Eversource is proud to be recognized as the #1 contributor to United Way in New Hampshire. Eversource harnesses the commitment of more than 10,000 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. The #1 Energy Efficiency Provider in the Nation, the company is empowering a clean energy future in the Northeast, with nationally recognized energy efficiency solutions and successful programs to integrate new clean energy resources like a first-in-the-nation networked geothermal pilot project, solar, offshore wind, electric vehicles and battery storage, into the electric system. For more information, please visit eversource.com, and follow us on X, Facebook, Instagram, and LinkedIn. For more information on our water services, visit aquarionwater.com.

CONTACT:
William Hinkle
603-634-2228
william.hinkle@eversource.com