BOSTON, Mass. (February 27, 2026) – Eversource has substantially completed power restoration following Monday’s historic nor’easter – before the previously established global estimated restoration time of 11:59 p.m. on Friday – with crews focused today on restoring service to the remaining customers affected by the storm. As of 6 p.m., fewer than 800 customers were without power statewide, and restoration has been substantially completed. In many communities, power was restored ahead of schedule, despite the severity of the storm and the challenging conditions crews faced in the field. 

 

 

Substantial completion means that 99 percent of customers have been restored to power. Crews will continue working around the clock until all customers are restored. A small number of remaining outages involve complex or difficult repairs, hard-to-access locations or situations requiring customer-owned electrical equipment to be repaired by a licensed electrician before service can be safely restored. 

 

“Our crews worked through blocked roads, deep snow and buried equipment to restore service safely, during extremely difficult conditions.” said Doug Foley, President of Electric Operations for Eversource. “This was a complex, long-duration storm that tested every part of our operations, and I’m incredibly proud of the skill, dedication and teamwork our employees and contractors showed throughout the responds. We’re also grateful to our municipal partners for their collaboration and customers for their patience as we responded to this historic storm safely and methodically.” 

Night crew restoring power in Falmouth 

 

Since restoration began, Eversource has restored more than 480,000 outages, including over 461,000 restored by field crews working in extremely hazardous conditions and approximately 20,000 restored in minutes through automated and remote system switching, made possible by the company’s ongoing investments in grid modernization. Crews also completed thousands of individual repair jobs, ranging from downed wires and damaged transformers to complex infrastructure repairs in hard-to-reach locations, all while working in demanding and challenging conditions. 

 

Since the beginning of the storm, Eversource crews responded to hundreds of damage locations, addressed more than 175 broken utility poles, and repaired or replaced dozens of miles of downed or damaged electric lines.  Crews also substantially completed response to more than 1,690 public safety priority issues identified by communities. 

 

Customers who remain without power will receive job-specific estimated restoration times and a proactive message today through their preferred communication channel. Customers are reminded to report outages at Eversource.com or through the Eversource mobile app, and to stay clear of downed wires, reporting them immediately to 9-1-1. 

 

 

 

CONTACT: 

Olessa Stepanova 

781-441-8952 

olessa.stepanova@eversource.com     

 

Kaitlyn Woods 

508-895-4888 

kaitlyn.woods@eversource.com