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Medical Login
Eversource Medical Certification Portal
Welcome! This service allows medical professionals and authorized agencies to protect eligible utility customers from possible termination of service for non-payment of utility bills. By using this service, you are certifying that your patient has provided their consent and authorized you to provide their information to this portal, and that your patient has a serious illness and must be afforded protection from termination of service for non-payment under applicable state laws and regulations.

Please be aware that you will be asked by the utility company to periodically evaluate your patient’s status and, if necessary, re-certify that your patient requires medical protection.

To access the portal, you will need an User Id and Password.

Please click here to login
This site is for authorized use only. For your protection, all activity is logged.
Multiple Users in Your Practice? You may authorize your office staff to process your patient’s medical certifications on-line. Each authorized staff person must create an individual user ID and password that you will associate with your registration. Once registered, your staff may begin processing certifications under your authorization.
Contact Customer Experience’s Special Assistance Section at 1-800-265-7493, Monday through Friday, 8:00 a.m. to 4:30 p.m.