Information on this page is for customers in 

{{ town-name }}

Smart Meter Communications Library

Here are examples of communications we will send or that may be left at your home regarding your smart meter to ensure you are staying informed, staying safe and avoiding scams.

You can view each item by clicking the (+).

Mailed letter about 3 months before your exchange

Mailed letter about 2 months before your exchange

Mailed letter about 1 month before your exchange

Printed bill insert March 2025