Information on this page is for customers in
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Reconnect or Avoid Disconnection
What to do if your power has been shut off or you've received a disconnection notice in New Hampshire.
Financial Hardship and Medical Customers
Your service will be restored if you pay 10% of the outstanding balance and make arrangements to pay the remaining balance in reasonable installments if:
- Your power was shut off between April 15 and October 15, 2022; and
- You or a member of your household relies on electric-powered equipment to treat a certified medical condition; or
- You're experiencing financial hardship
If You Received a Disconnection Notice
To avoid disconnection, you can pay your balance in full or set up an interest-free payment plan (if you qualify) before the scheduled shut off date.
If your service is already disconnected, you need to contact us.
Need Help Paying?
If you meet income and eligibility guidelines set by your state, you may qualify for income-based assistance programs.