Information on this page is for customers in 

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Reconnect or Avoid Disconnection

What to do if your power has been shut off or you've received a disconnection notice .

Financial Hardship and Medical Customers

Select your town above to see your options.

If You Received a Disconnection Notice

To avoid disconnection, you can pay your balance in full or set up an interest-free payment plan (if you qualify) before the scheduled shut off date.

If your service is already disconnected, you need to contact us.

View ways to pay your bill

Need Help Paying?

If you meet income and eligibility guidelines set by your state, you may qualify for income-based assistance programs.

Explore payment assistance programs