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Reconnect or Avoid Disconnection

What to do if your power has been shut off or you've received a disconnection notice in New Hampshire.

Financial Hardship and Medical Customers

Your service will be restored if you pay 10% of the outstanding balance and make arrangements to pay the remaining balance in reasonable installments if:

  • Your power was shut off between April 15 and October 15, 2022; and
  • You or a member of your household relies on electric-powered equipment to treat a certified medical condition; or
  • You're experiencing financial hardship

If You Received a Disconnection Notice

To avoid disconnection, you can pay your balance in full or set up an interest-free payment plan (if you qualify) before the scheduled shut off date.

If your service is already disconnected, you need to contact us.

View ways to pay your bill

Need Help Paying?

If you meet income and eligibility guidelines set by your state, you may qualify for income-based assistance programs.

Explore payment assistance programs