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Beyond the Day Job: Storm Roles

When a Storm Hits, Our Roles Shift

Every day our employees work across a wide range of roles — from engineering and operations to customer service and corporate support.

But when a storm approaches, everything changes. 

We activate our storm response and many of our employees take on temporary storm roles that are quite different from their day-to-day responsibilities.

Whether they’re helping coordinate logistics, assisting with communications or supporting crews in the field, our employees come together with one shared goal: respond quickly, safely and effectively to restore power to the communities we serve.

Your Bill in Action

Emergency response is just one way you see your bill at work.

This rapid mobilization is part of what’s covered in the delivery portion of your bill — the part that covers the people, tools, and systems that keep your power on, no matter the weather.

Learn more about your bill