Energy company reminds customers to also prepare

BOSTON and SPRINGFIELD, Mass. (January 8, 2024) – As New England braces for another significant storm – this one bringing to Massachusetts high winds and heavy, wet snow to certain areas of the state at the onset before transitioning to rain following the weekend snowstorm – Eversource is preparing accordingly. The energy company continues to monitor several weather forecast models and has brought in outside crews to work alongside Eversource lineworkers. Hundreds of line and tree crews will be prepositioned across the commonwealth in advance of the storm so they can quickly respond to any damage or power outages caused by the weather.

“With the heavy, wet snow for certain areas of the state in the forecast at the onset of this week’s storm followed by substantial amounts of rain coming on the heels of the weekend snowstorm, the ground will be heavily saturated, and that combined with the forecasted strong winds can bring down trees and limbs onto power lines and equipment, causing outages,” said Eversource President of Regional Electric Operations Craig Hallstrom. “This storm has a similar profile to the one we had three weeks ago that caused significant tree damage and outages, but this time we also have roadside snow piles that complicate the work for our crews.”

Customers are encouraged to also prepare for the storm by assembling or restocking a storm kit which should include essentials like flashlights, batteries, water, non-perishable foods, any needed medications, pet food and other necessities. In addition, make sure cell phones and devices are fully charged, create an emergency plan with family members and prepare to check on elderly neighbors and friends.

Eversource reminds customers to always stay clear of downed wires and to report them immediately to 9-1-1. Be sure to report any outage online, or by calling 800-592-2000 in Eastern MA and 877-659-6326 in Western MA. Customers who signed up for the company’s two-way texting feature can send a text to report an outage and receive outage updates as they happen.

Additional preparedness tips can be found on Eversource's Storm Preparedness page.

Eversource (NYSE: ES), celebrated as a national leader for its corporate citizenship, is the #1 energy company in Newsweek’s list of America’s Most Responsible Companies for 2023 and recognized as one of America’s Most JUST Companies. Celebrated as a national leader for its corporate citizenship, Eversource transmits and delivers electricity and natural gas and supplies water to 1.8 million customers throughout Massachusetts, including approximately 1.47 million electric customers in 140 communities, 639,000 gas customers in 117 communities, and 11,500 water customers in five communities. Eversource harnesses the commitment of approximately 9,900 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. The #1 energy efficiency provider in the nation, the company is empowering a clean energy future in the Northeast, with nationally recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. For more information, please follow us on Twitter, Facebook, Instagram, and LinkedIn.