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outages

Power Outage Alerts and Text Reporting

You can sign up to receive outage alerts via text, email or phone.

With text alerts, you can quickly report an outage (text OUT to 23129) or request updates (text STAT to 23129).

If you're signed up for alerts, we'll provide regular updates during an outage including:

  • Power outage cause
  • Status updates
  • Power restoration completion

Three mobile phone screens showing outage reporting capabilities. Text OUT to 23129 if you're experiencing an outage.

Message frequency varies. Message and data rates may apply. To unsubscribe, reply or text 23129 with STOP. For help, reply or text 23129 with HELP or contact us for support. 

Report and Track an Outage

If you're out of power, report your outage now or call us at 800-662-7764 for assistance. You can also track your outage using our outage map.

In addition, we encourage you to download our mobile app from Google Play or the App Store for easy outage reporting.

 

Social Media

Our Twitter and Facebook pages are regularly updated with the latest storm information. Make sure to follow or like us today.