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Preparing For a Storm

The restoration process begins days before a storm arrives, as we track multiple weather forecasts and make preparations to respond.

Eversource crews at a staging area

We organize our field crews and position them strategically around our service territory so they can respond quickly when it’s safe to do so. For large storms, we’ll request mutual aid from other companies.

We also set up support staff, including:

  • Increased customer support
  • Liaisons to work directly with community officials
  • Logistical coordinators
  • Safety specialists