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Property Damage Claims

Eversource evaluates claims promptly based upon an internal investigation and the information you provide. Once the investigation is complete we will contact you with the results - usually within 30 days.

If you have suffered a loss and believe Eversource may be responsible, please fill out our online application or contact the Eversource Claims Department at ​844-​685-4475.

Claims will be considered for property damage, as well as losses resulting from a service interruption of 12 consecutive hours within a 24 hour period. 

Please note, claims for losses resulting from service interruptions caused by conditions beyond Eversource's control (accidents external to our operations, storms, wildlife, vandalism, etc.) cannot be honored. In addition, Eversource does not reimburse commercial customers for lost business.

If you have any questions, or would like to report your claim via phone, please contact Eversource's Claims Department at ​844-​685-​4475.