Report a Gas Leak

Recognize the signs of a gas leak and be prepared for an emergency

If you suspect a gas leak, move to a safe location and call 911. After you've called 911, you can report the emergency to us at 1-800-592-2000.

Customers in the former Columbia Gas territory please call 1-800-525-8222.

Keep yourself safe with Smell, Leave, Tell. Esta información de seguridad para el gas natural está disponible en español.

If You Suspect A Gas Leak

Use your senses. Do you...

See

See

A white cloud, mist or fog,
bubbles in still water,
blowing dust or dead or dying plants?

Smell

Smell

A distinct rotten egg-like odor?

Hear

Hear

Unusual hissing, roaring or whistling?

Then,

gas-safety-leave-icon-fixed

Leave
Immediately move to a safe location. Don't start your car, as a spark could ignite.

Call 911

Tell 911
Call 911. Don't assume someone else made the call. Report your location, including cross streets, and whether there's digging nearby.

Do not

  • Smoke
  • Light a match
  • Open doors or windows, including the garage
  • Use your landline or cell phone
  • Switch appliances on or off
  • Use a flashlight
  • Start a car
  • Attempt to make repairs
Don't

Avoiding a Gas Leak

You can avoid a gas leak by calling 811 before you dig, it's the law

Learn more about 811