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Preparing For a Storm

At the first sign of a storm, we track multiple weather forecasts and start preparing to respond.

Eversource crews at a staging area

When outages are possible, we organize our field crews and position them strategically around our service territory so they can respond quickly when it’s safe to do so. For large storms, we’ll request mutual aid from other companies.

We also set up support staff, including:

  • Increased customer support
  • Liaisons to work directly with community officials
  • Logistical coordinators
  • Safety specialists