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Smart Meter Safety
Avoid Installation Scams
Smart meter exchanges will be completed by highly trained technicians from an Eversource contracting partner, Grid One Solutions.
Their trucks and ID badges will clearly state they are an Eversource Contractor. Do not hesitate to ask for identification.
Our technicians will never ask for money or any personal information when changing your meter. You will not have to pay anything at the time of installation.
We will communicate with you through letters and emails prior to starting work in your neighborhood, so you will have an idea of the timeframe someone should be coming to your business.
You can always contact us with any safety and scam questions, as well as report suspicious activity.
Meter Building and Review
The company building our smart meters is Itron. Every smart meter that we install will be manufactured at their plant in Oconee, South Carolina.
Itron has worked on smart technology for decades with 8,000 utilities in 100 countries. They have a rigorous quality assurance process to ensure the safety and reliability of the meters.
Their safety standards comply with utility standards including:
- The American National Standards Institute
- Institute of Electrical and Electronics Engineers
- The International Electrotechnical Commission
- National Electrical Manufacturers Associations
Our own information technology (IT) department also validated the meters for the safety and reliability of our customers.
Radio Frequency and EMF
We rely on Radio Frequency (RF), which is a type of Electromagnetic Field Radiation, for many devices in our everyday lives, such as police and fire radio systems, cell phones, wireless internet and more.
The Federal Communications Commission requires that all wireless devices sold in the United States, including smart meters, meet minimum guidelines for safe human exposure to RF energy.
RF is also monitored and regulated by the Environmental Protection Agency, Food and Drug Administration, National Institute for Occupational Safety and Health and the Occupational Safety and Health Administration.
The low levels of RF emitted from a smart meter are well below regulatory limits.
When a smart meter is transmitting, the exposure to RF energy at 8 inches from the meter is 0.06 mW/cm² at 902 Mhz, or almost 10 times lower than the exposure limit set by the FCC.
Here are some additional resources on smart meters and RF: