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Medical Login
Eversource Medical Certification Portal
 
Welcome!

In Connecticut, registered physicians, physician assistants, and advanced practice registered nurses are able to use this to protect eligible Eversource residential customer households from possible termination of service for non-payment of utility bills.

In New Hampshire, medical professionals and authorized agencies are able to use this to protect eligible Eversource residential customer households from possible termination of service for non-payment of utility bills.

For Massachusetts patients: You cannot use this portal. View our medical information page for details.

By using this service, you are certifying that your patient has provided their consent and authorized you to provide their information to this portal, and that your patient has a serious illness and must be afforded protection from termination of service for non-payment under applicable state laws and regulations.

Please be aware that you may be asked by the customer to periodically evaluate your patient’s status and if necessary recertify that your patient requires medical protection.
 
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To access the portal, you will need an Eversource.com User Id and Password.

Please click here to login
 
This site is for authorized use only. For your protection, all activity is logged.
 
Multiple Users in Your Practice? You may authorize your office staff to process your patient’s medical certifications on-line. Each authorized staff person must create an individual user ID and password that you will associate with your registration. Once registered, your staff may begin processing certifications under your authorization.
 
Questions?
 
Contact Customer Experience’s Special Assistance Section at 1-800-265-7493, Monday through Friday, 8:00 a.m. to 4:30 p.m.