wood-tunnel-bridge

New Construction Frequently Asked Questions

How do I request electric service?
To fill out a request, go to our online Work Management System, or contact our Electric Service Support Center at 800-362-7764. Our technicians are available from 7 a.m. to 4:30 p.m. weekdays, except holidays.

They will assign your project a Work Request Number and receive from you detailed information about your project.

How much will it cost me to get electric service?
To provide you with an accurate estimate, we would have to visit the site. We provide each customer with a dedicated pole-mounted transformer, if necessary; and an overhead service drop up to 125 feet; or a maximum footage of 125 feet for an underground service drop at no charge. For complete details, including conditions associated with a line extension, please call us at 800-362-7764.

Who else do I need to contact?
Once you've chosen a telephone-service provider, contact that company as soon as possible. You will also need to inform other utilities (such as cable TV, water, sewer and gas companies) of your plans.

Many cities and towns in New Hampshire require Inspection Requirements by Town for installations.

Where can I pick up a meter socket?
You can arrange to pick up a meter socket at any of our area work center locations, or request that a field representative bring one with them when they visit your site. Call us for more information at 800-362-7764.

Where can I get information on your requirements?
The field representative handling your job will be able to answer most of your questions. Additionally, our Information & Requirements for Electric Supply can be viewed online.

Electric Service Support Center technicians are available Monday through Friday from 7 a.m. to 4:30 p.m. to answer any further questions. Call us at 800-362-7764.

What information do I need when I call?
In addition to your name, address, and telephone number, our technicians will ask for the names of your electrician or contractor and the name of the primary contact for your job.

You will also be asked for technical information, such as the size of your new construction project, the size of your electrical load (e.g., will it include central air conditioning or large motors?), and the distance from your job site to the nearest electric lines.

Our technicians will communicate this information to our field representatives, who will design your project with your requirements in mind.

When will I be contacted?
Once our technicians have gathered the necessary information from you and assigned your project a work request number, our field representatives will typically contact you within two working days.

In most instances, our field representative will be able to design the job without meeting with you directly, but in some cases, it may be necessary to meet with you on site.

Who can I contact in the local office?
Our field representatives will contact you as necessary throughout the job process, but should you need to get information to your field representative, please call the Electric Service Support Center at 800-362-7764.

Our technicians will also be able to answer most of your questions and provide you with up-to-date schedule information.

What if I have a question that was not answered above?
Please feel free to submit the question via Eversource's general contact form or call us at 800-362-7764.