Payment Plan We understand you may have trouble paying your energy bill during this critical time. We can help if you missed payments and have a past due balance. Payment plans with no down payment, no interest Up to 12 months to pay off your balance As long as you make your payments, your service will continue uninterrupted for the duration of your plan. Additional financial assistance is available for low-income households. View Payment Plans Now Business customers, please call us at 800-682-3637 to discuss your extended payment options.