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Connecticut EV Managed Charging Support
- Payment questions: For questions about your up-front or semi-annual performance incentive payments, please email our rebate processor, Resource Innovations, at EversourceCTResidentialEV@resource-innovations.com
- Vehicle or charger connection questions: For questions about your vehicle or charger connection status, monthly performance data, or Tesla reauthentication or virtual key, please consult this FAQ. You can also email our program provider, ev.energy, at eversource-ct@ev.energy. For Ford and BMW vehicles using non-charger connections, please reach out to your vehicle manufacturer's support team. Ford customers can use this FAQ or email grid1@ford.com. BMW customers can use this FAQ or email bmwiconcierge@bmwusa.com.
- Other questions: For any other inquiries or to speak with the Eversource program team directly, please email ManagedCharging@eversource.com