Information on this page is for customers in 

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Report or Check a Gas Outage

If you smell gas or suspect a leak move to a safe location and call 911.

How we restore your natural gas service

  1. Our crews will shut off gas service for all customers in the affected area
  2. We will make necessary repairs on the natural gas main and service lines
  3. We will visit each customer's home to perform a safety check and restore natural gas service

To ensure quick and safe restoration, our crew will need access into every impacted home or business to conduct safety checks and restore service.

An adult (18 years or older) must be present to allow our employees to restore service. If you need to leave your home, please leave your contact information with a neighbor or on your door.

Our employees and representatives carry a photo ID and will be happy to show it to you upon request.

What causes a natural gas outage?

Natural gas outages can occur when gas lines are damaged or when work is being done in your area.

We will contact you ahead of time by mail or phone if you will be impacted by a planned service interruption with the date, approximate time and duration of the interruption.

Gas Safety Tips

Learn how to safely enjoy your natural gas appliances.

Get tips for every day gas safety at home