I&R Booklet
View the Information and Requirements booklet for Western Massachusetts. (PDF)
Information on this page is for customers in
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Resources for doing business with Eversource in Western Massachusetts.
State laws requires you to call a utility marking service before digging.
Electric Service Process and Responsibilities Guide (PDF)
Environmental Best Management Practices Manual (PDF)
Removal of Service Building Demolition or Construction Form (PDF)
Connecticut
Email us or call 888-544-4826 Mon-Fri, 7 a.m. to 4:30 p.m. ET
Eastern Massachusetts
Email us or call 888-633-3797 Mon-Fri, 7:45 a.m. to 4:45 p.m. ET
Western Massachusetts
Email us or call 800-880-2433 Mon-Fri, 7 a.m. to 4:30 p.m. ET
New Hampshire
Email us or call 800-362-7764 Mon-Fri, 7 a.m. to 4:30 p.m. ET
Eversource has a construction moratorium effective December 1 to April 15. This affects all underground sub developments (subdivisions), underground service changes and underground service relocations.
If you have pending jobs of these types, all prerequisites (contribution, easement, inspection, etc.) need to be completed by November 1. At that time, we will make every effort to schedule or start the work within three weeks, depending on the scope and weather.
Reminder: When submitting a request for sub developments, we require an 8-week notice and approved town or city plans.