Electric Service Requirements
View the Information and Requirements for Electric Service (I&R booklet) for Eastern Massachusetts.
Information on this page is for customers in
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Resources for doing business with Eversource in Eastern Massachusetts.
State laws requires you to call a utility marking service before digging.
Effective February 1, 2018 changes were made to Eversource's Terms & Conditions for Distribution Service in Eastern Massachusetts. An updated tariff is currently available.
Information available on Eversource.com is currently under review and will be revised as soon as possible to reflect any changes. If you have any questions regarding our line extension policies, please contact us at 800-880-2433.
All files are PDF format unless otherwise noted.
The following documents detail the preferred construction methods and materials for construction projects interacting with our electric infrastructure.
Connecticut
Email us or call 888-544-4826 Mon-Fri, 7 a.m. to 4:30 p.m. ET
Eastern Massachusetts
Email us or call 888-633-3797 Mon-Fri, 7:45 a.m. to 4:45 p.m. ET
Western Massachusetts
Email us or call 800-880-2433 Mon-Fri, 7 a.m. to 4:30 p.m. ET
New Hampshire
Email us or call 800-362-7764 Mon-Fri, 7 a.m. to 4:30 p.m. ET
Visit the gas hub to apply for site access and find operating procedures, construction standards, contractor work rules, gas meter requirements, operating standards and more.