Information on this page is for customers in
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Reconnect or Avoid Disconnection
What to do if your power has been shut off or you've received a disconnection notice .
Financial Hardship and Medical Customers
Select your town above to see your options.
If You Received a Disconnection Notice
To avoid disconnection, you can pay your balance in full or set up an interest-free payment plan (if you qualify) before the scheduled shut off date.
If your service is already disconnected, you need to contact us.
Need Help Paying?
If you meet income and eligibility guidelines set by your state, you may qualify for income-based assistance programs.