Payment Plan We understand you may have trouble paying your energy bill during this critical time. If you missed payments and have a past due balance, we can help. Set up a payment arrangement now to prevent service interruption for as long as you are on the monthly payment plan. Up to 12 months to pay off your balance No down payment, interest or fees Additional financial assistance is available for low-income households. view Payment Plans Business customers, please call 844-273-7760 to discuss extended payment options.