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Understanding My Bill

To help you better understand your electric bill, below is an example of a typical residential bill.

First page of an electric bill for a customer in New Hampshire. 
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Account Information
  • Account Number
  • Bill Date
  • Name of customer service is provided to
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Electric Usage History
  • Month-by-month usage
  • Average daily temperature each month
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Electric Usage Summary
  • Average daily electric usage
  • Comparison to electric usage during the same month last year
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At-a-Glance Bill Summary
  • Total amount due
  • Due date
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Supply & Delivery Charges
  • Monthly total for both services
 
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Your Electric Supplier Is

Contact information for your electric supplier.

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News For You
  • Important monthly information
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Total Amount Due
  • Amount Due
  • Due date
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Bill Stub
  • Returned to Eversource with payment via U.S. Mail
  • Bill Date
  • Customer mailing address & account number
  • Eversource billing address

Second page of an electric bill for a customer in New Hampshire. 
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Service Information
  • Address service provided to
  • Billing cycle, billing period dates and number of days in the billing period
  • Next meter reading date
  • Meter number with details from your last meter read
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Electric Account Summary
  • Prior month charges and payment received
  • Balance forward
  • Current total charges
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Total Charges for Electricity
  • Detailed supply and delivery charges
  • Energy use and supplier rate
  • Energy delivery overview
  • Total month charges
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Monthly kWh Use
  • Amount of electricity used each month
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Contact Info
  • Emergency phone number available 24-7
  • Customer Service email and phone numbers
  • Eversource's website address
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Billing Information
  • Account number
  • Customer name key
  • Bill date
  • Name of customer service provided to

Billing Charge Definitions

Customer Charge: The customer charge recovers costs associated with making service available to a customer, such as installing and maintaining meters, utility poles, power lines and equipment, as well as meter reading and Eversource's 24-hour customer service center.

Distribution Charge: This charge recovers costs related to the maintenance and operation of Eversource's distribution system, power restoration and service operations. The kWh charge is based on the number of kilowatt-hours (kWh) of electricity used during a billing period. The kW charge, or "demand" charge, is based on the greatest amount of electricity used in any half-hour period during a billing period.

Transmission Charge: This charge recovers costs related to the delivery of electricity over the high-voltage or transmission system power lines. The kWh charge is based on the number of kilowatt-hours (kWh) of electricity used during a billing period. The kW charge, or "demand" charge, is based on the greatest amount of electricity used in any half-hour period during a billing period.

Stranded Cost Recovery Charge: This charge helps fund the recovery of past investment costs, including expenses incurred through mandated power contracts and other long-term investments and obligations. The kWh charge is based on the amount of kilowatt-hours (kWh) of electricity a customer has used during a billing period. The kW charge, or "demand" charge, is based on the greatest amount of electricity used in any half-hour period during a billing period.

System Benefits Charge: This charge funds energy efficiency programs for all customers as well as assistance programs for residential customers within certain income guidelines.

Energy Charge: This charge is based on the amount of kilowatt-hours (kWh) of electricity a customer has used during a billing period. It includes a supplier’s costs to generate and/or buy power.

Electricity Consumption Tax: This is a state-mandated tax on electricity consumption.