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Understanding My Bill

To help you better understand your electric bill, below is an example of a typical residential bill.

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new-bill-nh-back

1 - Your name, account number and statement date.


2 - Company contact information, supplier information (if applicable), usage or demand charts, important messages. Information could be continued on side 2.

  • Energy Profile chart: Shows comparisons of your monthly electricity use.
  • Demand Profile chart: Shows your maximum kilowatt of demand per month.
  • Generation Rate chart: Shows comparison of your monthly generation rate.

3 - Account summary: previous charges, new charges and total amount now due.

4A - Service detail: service location and reference number, billing period, meter readings. Information could be continued on side 2.

  • Service Location: Address to which electricity was delivered.
  • Billing Period:
  • Meter readings: Amount of electricity consumed.
  • Supplier Services Charges Detail

4B - Delivery Services Detail

  • Customer Charge: The customer charge recovers costs associated with making service available to a customer, such as installing and maintaining meters, utility poles, power lines and equipment, as well as meter reading and Eversource's 24-hour customer service center.
  • Distribution Charge: This charge recovers costs related to the maintenance and operation of Eversource's distribution system, power restoration and service operations. The KWH charge is based on the number of kilowatt-hours (KWH) of electricity used during a billing period. The KW charge, or "demand" charge, is based on the greatest amount of electricity used in any half-hour period during a billing period.
  • Transmission Charge: This charge recovers costs related to the delivery of electricity over the high-voltage or transmission system power lines. The KWH charge is based on the number of kilowatt-hours (KWH) of electricity used during a billing period. The KW charge, or "demand" charge, is based on the greatest amount of electricity used in any half-hour period during a billing period.
  • Stranded Cost Recovery Charge: This charge helps fund the recovery of past investment costs, including expenses incurred through mandated power contracts and other long-term investments and obligations. The KWH charge is based on the amount of kilowatt-hours (KWH) of electricity a customer has used during a billing period. The KW charge, or "demand" charge, is based on the greatest amount of electricity used in any half-hour period during a billing period.
  • System Benefits Charge: This charge funds energy efficiency programs for all customers as well as assistance programs for residential customers within certain income guidelines.
    Energy Charge: This charge is based on the amount of kilowatt-hours (KWH) of electricity a customer has used during a billing period. It includes a supplier’s costs to generate and/or buy power.
  • Electricity Consumption Tax: This is a state-mandated tax on electricity consumption.

5 - Remittance stub with total amount now due. Please note the new payment address. Detach at the perforation and return the remittance stub with your payment.

6 - Account messages, which might appear on the front or back of the bill.