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Understanding My Bill

To help you better understand your electric bill, below is an example of a typical residential bill.

Image of the new Eversource bill for electric customers.
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Account Information
  • Account Number
  • Bill Date
  • Address Eversource provides service to
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Personalized Energy Usage
  • Month-by-month usage
  • Current month compared to last year
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At-a-Glance Bill Summary
  • Total amount due
  • Due date
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Supply & Delivery Charges
  • Monthly total for both services
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Supplier Details
  • Company name and contact information
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News For You
  • Important monthly information
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Total Amount Due
  • Amount Due        
  • Due date
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Bill Stub
  • Returned to Eversource with payment via U.S. Mail
  • Bill Date
  • Customer mailing address & account number
  • Eversource billing address
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Meter Readings
  • Current and next meter reading date
  • Usage summary
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Electric Account Summary
  • Prior month charges and payment received
  • Balance forward
  • Current total charges
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Total Charges for Electricity
  • Detailed supply and delivery charges
  • Energy use and supplier rate
  • Energy delivery overview
  • Total month charges
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Key Contact & Info
  • 24-hour emergency number
  • Customer Service information
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Billing Information
  • Information about customer rights

Billing Charge Definitions

Customer Charge: The customer charge recovers costs associated with making service available to a customer, such as installing and maintaining meters, utility poles, power lines and equipment, as well as meter reading and Eversource's 24-hour customer service center.

Distribution Charge: This charge recovers costs related to the maintenance and operation of Eversource's distribution system, power restoration and service operations. The kWh charge is based on the number of kilowatt-hours (kWh) of electricity used during a billing period. The kW charge, or "demand" charge, is based on the greatest amount of electricity used in any half-hour period during a billing period.

Transmission Charge: This charge recovers costs related to the delivery of electricity over the high-voltage or transmission system power lines. The kWhcharge is based on the number of kilowatt-hours (kWh) of electricity used during a billing period. The kW charge, or "demand" charge, is based on the greatest amount of electricity used in any half-hour period during a billing period.

Stranded Cost Recovery Charge: This charge helps fund the recovery of past investment costs, including expenses incurred through mandated power contracts and other long-term investments and obligations. The kWh charge is based on the amount of kilowatt-hours (kWh) of electricity a customer has used during a billing period. The kW charge, or "demand" charge, is based on the greatest amount of electricity used in any half-hour period during a billing period.

System Benefits Charge: This charge funds energy efficiency programs for all customers as well as assistance programs for residential customers within certain income guidelines.

Energy Charge: This charge is based on the amount of kilowatt-hours (kWh) of electricity a customer has used during a billing period. It includes a supplier’s costs to generate and/or buy power.

Electricity Consumption Tax: This is a state-mandated tax on electricity consumption.