Eastern Massachusetts Submit and manage work requests, find references and resources, register for a builder or contractor account and more. Electric Service Requests REGISTER FOR AN ONLINE ACCOUNT Create an online account to submit and manage work requests. CREATE A WORK REQUEST Install, upgrade, relocate or remove an electric service and more. TRACK WORK REQUESTS View the status of your work request(s) with us. ACCESS WORK REQUEST TEMPLATES Create or modify your work request template(s) for frequently performed jobs. EDIT YOUR PROFILE Update your contact information. REFERENCES & RESOURCES Find information and FAQs for builders and contractors. Service FAQS Get answers about our service. Residential Installations Learn about procedures for new services and meters. Commercial Service Installations Find information on installing new services and meters. Security Deposits See terms and conditions for new commercial service. Electric Service Support Center Connecticut: Email us or call 1-888-544-4826 Monday-Friday, 7:00 a.m. to 4:30 p.m. Eastern Massachusetts: Email us or call 1-888-633-3797 Monday-Friday, 7:45 a.m. to 4:45 p.m. Western Massachusetts: Email us or call 1-800-880-2433 Monday-Friday, 7:00 a.m. to 4:30 p.m. New Hampshire: Email us or call 1-800-362-7764 Monday-Friday, 7:00 a.m. to 4:30 p.m. General PRIVATE CIVIL CONSTRUCTION INSPECTIONS REQUEST Submit mandatory inspection requests for structures such as duct-banks, manholes and transformers before putting into service.