Report a Gas Leak

If you suspect a gas leak, move to a safe location and call 911. After you are in a safe location and have called 911, you can report the leak to us at:

Eastern Massachusetts: 1-800-592-2000

Connecticut: 1-877-944-5325

Former Columbia Gas Territory: 1-800-525-8222

Keep yourself safe with Smell, Leave, Tell. Esta información de seguridad para el gas natural está disponible en español.

If You Suspect a Gas Leak

Use your senses. Do you...

See

See

A white cloud, mist or fog,
bubbles in still water,
blowing dust or dead or dying plants?

Smell

Smell

A distinct rotten egg-like odor?

Hear

Hear

Unusual hissing, roaring or whistling?

Then,

gas-safety-leave-icon-fixed

Leave
Immediately move to a safe location. Don't start your car, as a spark could ignite.

Call 911

Tell 911
Call 911. Don't assume someone else made the call. Report your location, including cross streets, and whether there's digging nearby.

Do not

  • Smoke
  • Light a match
  • Open doors or windows, including the garage
  • Use your landline or cell phone
  • Switch appliances on or off
  • Use a flashlight
  • Start a car
  • Attempt to make repairs
Don't