Eversource experienced an outstanding year in 2017 providing our customers with top-tier service and progressing towards our goal of being the best energy company in the nation.
We achieved excellent financial performance, arranged for the sale of our New Hampshire generation facilities, and, with the addition of the Aquarion Water Company, entered a new business line with many growth opportunities, becoming the only U.S. electric utility to also own a water utility.
The accomplishment we are most proud of is achieving our best year ever for employee safety. In a year of extreme weather events and mutual aid deployments from Florida to Maine, Eversource employees reduced safety-related incidents by 37 percent compared to 2016, which was previously the best year ever. It is a remarkable achievement.
Our work on behalf of our communities also involves our efforts to become the catalyst for clean energy development in New England. We began construction of 62 megawatts of solar generation in Massachusetts, which we expect to complete in 2018.
We’ve initiated two new clean energy initiatives for our customers: the build-out of infrastructure for electric vehicle charging stations and the installation of large-scale battery storage on Cape Cod and Martha’s Vineyard. With our partner Ørsted, we boldly look to the future of offshore wind in New England and beyond.
Eversource has been nationally recognized as a top provider of energy efficiency programs. Partly due to those programs, Eversource was nationally recognized for its leadership in corporate sustainability and environmental performance, placing 20th among 500 U.S. companies in Newsweek magazine’s annual Green Rankings list. We invested a record $2.5 billion in our electric and natural gas delivery systems and customer service infrastructure in 2017.
We continued to support the reliability of the regional electric system with enhanced vegetation management and resiliency work, and we continued to grow our natural gas network, installing nearly 43 miles of new pipeline in Connecticut and Massachusetts and adding more than 10,000 new heating customers for the fifth year in a row.
We continue to execute a strategic plan to advance diversity and inclusion, from our expanded workforce across all our operations, to our Board of Trustees. A diverse, engaged workforce and inclusive culture contributes to our success and sustainability.
We remain committed partners in our communities, with about $5 million in financial donations and grants in 2017. This includes our support of low-income housing development in Connecticut and the sponsorship of prominent signature events in all three states.
I want to thank the 8,000 women and men of Eversource for everything they do to help us serve our customers and our communities. In a time of rapid change and opportunity, we continue to work tirelessly to become the nation’s best energy company.
- James J. Judge
Chairman, President & Chief Executive Officer