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Updates to our Distributed Energy Resource Stakeholders During the COVID-19 Pandemic

Eversource wants to reassure our Distributed Energy Resource Community that we are currently well prepared to continue providing safe, reliable energy and essential services while also safeguarding the health and well-being of our employees and the communities we serve.

Connecting Distributed Energy Resources is considered an essential service, therefore, here at Eversource:

  • Our Customer Service and Engineering teams are working remotely, taking orders and designing and engineering your project. In an effort to maximize safety, joint site meetings are suspended and replaced with conference calls and virtual meetings. Individual site visits will continue where necessary.
  • Construction will continue where permitted by local cities and towns, and Eversource field crews will continue working on projects. However, outage requests are being evaluated on a case by case basis.
  • Outdoor meter installs will continue. Indoor meter installs will be evaluated on a case by case basis.
  • Eversource will continue to require any and all State and Municipal Inspection requirements to interconnect your Distributed Energy Resource.  If you are unable to get a municipal inspection, please contact your Eversource representative directly. 

Please note with the new safety initiatives in place, processes that include mailing checks or other documents to the company will be delayed as employees are not in the office and office visits must be scheduled.

More information is available on Eversource's response to the COVID-19 pandemic.

For specific information related to each individual State please visit each state’s landing page: