Information on this page is for customers in 

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Report a Gas Leak

If You Suspect a Gas Leak

Keep yourself safe with Smell, Leave, Tell.

Use your senses. Do you...

See

See

A white cloud, mist or fog,
bubbles in still water,
blowing dust or dead or dying plants?

Smell

Smell

A distinct rotten egg-like odor?

Hear

Hear

Unusual hissing, roaring or whistling?

Then...

LeaveLeave

Immediately move to a safe location. Don't start your car as a spark could ignite.

TellCall 911

Call 911 immediately. Don't assume someone else made the call. Report your location, including cross streets, and whether there's digging nearby.

Do Not...

  • Smoke
  • Light a match
  • Open doors or windows, including the garage
  • Use your landline or cell phone
  • Switch appliances on or off
  • Use a flashlight
  • Start a car
  • Attempt to make repairs
Don't

Avoiding gas leaks

Remember to always call 811 before you dig. Don't be the cause of a gas leak in your neighborhood.

Learn more about the 811 service