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outages

After A Storm

Even after a storm has passed, it is important to remain alert to potential hazards.

 

Safety Guidelines

  • If all of your neighbors have their power back on, but yours is still out, report your outage again by calling 800-592-2000.

  • If you require emergency shelter, either because of damage to your home, the temperature or other reasons, please contact the American Red Cross online or by dialing 211.

  • If you have to drive, watch out for trees and wires in the roadway. Do not drive across a downed power line. Treat all nonworking traffic lights as stop signs and proceed cautiously at intersections.

  • Stay clear of all fallen tree limbs and electrical wires as well as anything they are touching—such as puddles and metal fences.

  • Notify local fire, police, and electric utility officials about downed power lines.

  • If you smell gas, leave immediately. Get to a safe place and call 911.

  • If you have natural gas service, it is very important you keep your gas meter and outdoor vents clear of ice and snow. Carefully remove buildup with a broom or by hand. Do no use a shovel or kick your gas meter because it can damage the equipment.

  • Don't use your gas stove as a heating source.

  • Do not enter damaged buildings with flame lanterns, candles or lighted cigarettes because there may be gas leaks.

  • Plug in and then turn on your appliances one at a time to avoid a power surge.

  • View USDA guidelines for food safety if your power has been out for more than 4 hours.