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Lawrence, Andover, North Andover Incident Updates

At a news conference today, Governor Charlie Baker announced that retired Navy Seabee, Captain Joe Albanese, has been appointed “Chief Recovery Officer.”

Captain Albanese will be heading up a team leading the next phase of rebuilding the Columbia Gas low-pressure natural gas system in Lawrence, Andover and North Andover that was impacted by events on Thursday, September 13. The rebuilding process is expected to be complete by November 19.

An Eversource employee inspecting a home in the Merrimack Valley.Additionally, the National Guard has been brought in and will assist with distribution of electric space heaters, water heaters and hot plates to residents in the impacted area.

Under Eversource leadership, the collaborative gas and electric effort with Columbia Gas and National Grid enabled all 8,570 of those impacted customers to return safely to their homes by 7 a.m. Sunday. This effort was completed with the help of 1,000 mutual aid crews.

Eversource and Columbia Gas also worked together to restore service to more than 10,000 customers who live outside of the impacted zone and had service shut off by first responders or shut off service themselves. This effort was completed with the help of more than 400 mutual aid technicians.

As always, it is important to remain alert to potential hazards. Please be on the lookout for gas leaks and call 911 immediately if you detect one. Here is some information on how you can detect a gas leak:

    • A gas leak can be recognized by smell, sight, or sound. If you detect gas, leave immediately and tell us.
    • Smell - A pungent odor, similar to rotten eggs, is added so you’ll recognize it quickly.
    • Sight – You may see a white cloud, mist, fog, bubbles in standing water or blowing dust. You may also see vegetation that’s dying for no apparent reason.
    • Sound – You may hear roaring hissing or whistling.

    This is the final Eversource briefing for this event.