Electric Supplier Options

How to explore different rates

Eversource customers have the option to choose a different supplier, so what does that mean?

Your Eversource electricity bill is broken into two main charges:

Delivery

The cost of bringing energy to your home or business and maintaining a safe and reliable system. If your home is in Eversource territory, we will always provide this service. See the current rates.

Supply

The cost of electricity itself. Your supplier purchases energy from a pool of producers. That can be Eversource, or you have the option to pick a competitive supplier. See current Eversource supply rates.

Your electricity bill will still come from Eversource, but the amount you pay for your supply charge, as well as where the electricity you use is generated, can be changed by choosing to purchase your power from a competitive supplier.

If you are currently a large commercial or industrial Basic Service Fixed Rate customer who chooses a different supplier, up to three months of your past billing will be recalculated to reflect the month-to-month Basic Service Variable rate. This adjustment may result in either a credit or debit.

What to Know About Switching Electric Suppliers

There's a lot to consider when switching electric suppliers, from the contract to the marketing tactics. Here's what to ask and what to avoid.

What to ask a potential supplier

  1. Is the chosen supplier licensed in my state?
  2. What is the length of the contract I'm entering?
  3. Will my rate of supply change over time, or stay the same?
  4. Are there early termination fees?
  5. What if I move or discontinue service in the region?
  6. Can I switch to a different supplier?

What to avoid

  1. Eversource does not call or solicit door-to-door on behalf of any competitive energy supplier. Customers are urged to always decline any door-to-door offers or requests to discuss energy rates from someone claiming to be an Eversource employee.
  2. Never provide personal or financial information to anyone, in person, on the phone, or online, without verifying their credentials even if the individual seems legitimate or knows basic account information.
  3. All Eversource employees carry company-issued identification, and any contractors working with us carry documentation explaining the nature and location of their work.

You have the option of blocking your account from unauthorized switching to a third-party supplier from Basic Service. You can always call us at 800-592-2000 to double check the legitimacy of any offer.

Don't dial a phone number provided by a solicitor and read more about avoiding scams.

Community Choice Aggregation

Some towns in Massachusetts have elected to purchase electricity in bulk on behalf of their residents. When a community opts for Community Choice Aggregation, also called Municipal Aggregation, all residents on Eversource’s Basic Service will receive a letter from their town informing them of their supply rate and their ability to opt-out.

If you enroll in the aggregation, Eversource will still deliver power, read your meter, care for the poles and wires, provide customer service and restore power when there is a service interruption.

If you have a question regarding your town's aggregation, more information is available at mass.gov, and you can contact your town or supplier directly.

Want to Switch?

Massachusetts maintains a list of current offers available from suppliers, and provides links allowing you to shop for the supplier that's right for you.

If you decide that a competitive supplier is not right for you, we offer lots of other ways to lower your bill and use less energy.