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Eastern Massachusetts

Submit and manage work requests, find references and resources, register for a builder or contractor account and more.

Electric Service Requests

REGISTER FOR AN ONLINE ACCOUNT

Create an online account to submit and manage work requests.

CREATE A WORK REQUEST

Install, upgrade, relocate or remove an electric service and more.

TRACK WORK REQUESTS

View the status of your work request(s) with us.

ACCESS WORK REQUEST TEMPLATES

Create or modify your work request template(s) for frequently performed jobs.

EDIT YOUR PROFILE

Update your contact information.

REFERENCES & RESOURCES

Find information and FAQs for builders and contractors.

Service FAQS

Get answers about our service.

Residential Installations

Learn about procedures for new services and meters.

Commercial Service Installations

Find information on installing new services and meters.

Security Deposits

See terms and conditions for new commercial service.

Electric Service Support Center

Connecticut:
Email us or call 1-888-544-4826 Monday-Friday, 7:00 a.m. to 4:30 p.m.

Eastern Massachusetts:
Email us or call 1-888-633-3797 Monday-Friday, 7:45 a.m. to 4:45 p.m.

Western Massachusetts:
Email us or call 1-800-880-2433 Monday-Friday, 7:00 a.m. to 4:30 p.m.

New Hampshire:
Email us or call 1-800-362-7764 Monday-Friday, 7:00 a.m. to 4:30 p.m.

General

PRIVATE CIVIL CONSTRUCTION INSPECTIONS REQUEST

Submit mandatory inspection requests for structures such as duct-banks, manholes and transformers before putting into service.