Will I receive notification before events?
Depending on your battery, you may not receive notification before all events. Eversource sends a signal to the battery or inverter manufacturer the day before an event is called, but whether the battery owner receives the notification varies by manufacturer. Please discuss with your battery or inverter manufacturer about whether you should expect to be notified before events.
Customers enrolled in the summer season should expect an event to be called every day as long as the grid is functioning normally (e.g. we will not call an event if there are significant outages due to a storm).
Customers enrolled in the winter season should expect no more than 5 events over the course of the season. We will not call an event if extreme weather is in the forecast.