Set alert preferences
Set Your Preferences
You can sign up to receive outage alerts via text, email or phone by logging into your Eversource account.
Report or Track an Outage Online
If you're out of power, report your outage now or call us at 800-286-2000 for assistance. You can also track your outage using our outage map.
Get Alerts by Text
With text alerts, you can quickly report an outage (text OUT to 23129) or request updates (text STAT to 23129).
If you're signed up for alerts, we'll provide regular updates during an outage including:
- Power outage cause
- Status updates
- Power restoration completion
Message frequency varies. Message and data rates may apply. To unsubscribe, reply or text 23129 with STOP. For help, reply or text 23129 with HELP or contact us for support.
Get Alerts on the Eversource Mobile App
Report or check your power outage from any Apple or Android device with the Eversource mobile app.
- Report or check an outage
- View the outage map
- Sign up for push notifications