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Payment Plan

We know that sometimes it can be hard just to make ends meet. If you currently have a past due balance and are struggling to make payments, we can help you create a payment plan to spread payments out over a period of time.

We have postponed disconnections for nonpayment and suspended late payment fees to help decrease economic hardships due to the COVID-19 public health crisis.

If you are a business customer struggling to pay your bill due to hardship related to COVID-19, please call us at 800-682-3637 to set up a special, extended payment plan.

If you are unable to meet the terms of your payment arrangement, it is important that you call us, so that we can work together to continue to address your needs.