Payment Plan Important Update: Under Connecticut regulations, residential service disconnection suspensions are set to expire on October 1, 2020 for non-hardship customers. Despite this, we will not resume collections activity at this time. Learn more We understand you may have trouble paying your energy bill during this critical time. If you missed payments and have a past due balance, we can help. Set up a payment arrangement now to prevent service interruption for as long as you are on the monthly payment plan. COVID-19 Payment Plan No down payment, no interest Up to 24 months to pay off your balance Enroll by November 1, 2020 Additional financial assistance is available for low-income households. Log in now to check your eligibility and select a plan up to 19 months. For immediate assistance with plans up to 24 months, please call us at 800-286-2828 (electric) or 800-438-2278 (gas). view payment plans Business customers, please call 800-682-3637 to discuss extended payment options. Enroll by October 1, 2020.