Help Pay My Bill

Consider these programs to manage your monthly utility bills.

For immediate assistance, call us at 800-286-2828 (electric) or 800-438-2278 (gas).

You can also download a bill help fact sheet or an overview of balance forgiveness programs and payment plans.

Monthly Payment Plans

These programs are open to most Eversource residential customers.

Payment Plan

Helpful if you missed payments and have a past due balance. Pay off your balance over a period of time to help prevent service interruption.

Budget Billing Plan

Want to manage your budget? Set up budget billing and pay a fixed rate each month based on your average annual usage.

Income-Based Assistance Programs

You may be able to participate in one of several income-based assistance programs if you meet income and eligibility guidelines set by your state.

Connecticut Energy Assistance Program (CEAP)

Designed to help offset winter heating costs of Connecticut's households whose income falls at or below 60 percent of the state median.

Home Energy Solutions for Income Eligible Customers

If you meet income requirements, you may qualify for no-cost home weatherization services to make your home more comfortable and lower your energy costs. 

Matching Payment Program

Maintain service and potentially eliminate balances by paying an agreed-upon amount on time each month.

New Start

Eliminate portions of your overdue balance by making payments on time each month.

Operation Fuel

Get emergency help with energy bills year-round if you're not receiving other state or federal assistance.

Unite CT

If you're a renter earning 80% or less of the HUD Area Median Income, you may be eligible to receive assistance for up $1,500 of past due electric expenses

Winter Protection Plan

Protects your service from being shut off between November 1 and May 1, with no late payment charges.

Medical Hardship

You may be eligible for medical hardship status if anyone in your home is seriously ill or has a life-threatening situation, and you are facing having your natural gas or electrical service shut off.

How to establish medical hardship